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Patient Reviews

Reviews for Legacy Medical Village

The doctors and staff at Village Health Partners in Plano, TX, understand that one of the best tools patients can use to find a doctor is through reviews. Thanks to the many individuals and families we have served throughout the years, we have compiled those reviews here for your benefit. These comments come from past and current patients who had an outstanding experience. We invite you to read what our patients have to say about the doctors of Village Health Partners, helping our communities thrive!

Filter374 Reviews  
5.0
DAPI
Review from G.M.  |  Source: Google  |  Sep 03, 2021

Always a pleasant experience seeing Doc Garduno and his staff. More

5.0
DAPI
Review from G.K.  |  Source: Google  |  Sep 03, 2021

Dr. Hewitt was very thorough and showed great interest in understanding my 92 year old father's medical history and active issues. Looking forward to having him as his PCP. More

5.0
DAPI
Review from S.D.  |  Source: Google  |  Sep 03, 2021

Needed to get a handicap placard. Sent an email to our provider and the application was ready the same day!! More

5.0
DAPI
Review from B.H.  |  Source: Google  |  Sep 03, 2021

Staff are always pleasant and quick to help whether in the office or when calling in. Dr. Garduño listens and is interested in long term health. More

5.0
DAPI
Review from G.M.  |  Source: Google  |  Sep 03, 2021

Sandra Portales is such a sweetheart and really answered all my questions. The whole staff was really sweet actually and I Overly felt welcomed More

5.0
DAPI
Review from J.M.  |  Source: Google  |  Sep 03, 2021

I had an amazing experience the 1st time I visited here. Everyone was attentive and made me feel welcome. More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Sep 03, 2021

Dr. Gothard is always wonderful. Being able to do a televisit for this trip was even better. More

5.0
DAPI
Review from S.  |  Source: Google  |  Sep 03, 2021

Staff is very friendly, the office runs on time & results are fast! More

5.0
DAPI
Review from C.C.  |  Source: Google  |  Sep 03, 2021

Staff very professional, and friendly. More

5.0
DAPI
Review from M.N.  |  Source: Google  |  Sep 03, 2021

Very good More

5.0
DAPI
Review from C.N.  |  Source: Google  |  Sep 03, 2021

It was an awesome experience. I was well taken care of . More

5.0
DAPI
Review from A.M.  |  Source: Google  |  Sep 03, 2021

The service was excellent from sign in to Dr Garduno’s visit. Village Health is a wonderful ‘ professional organization. I would be happy to recommend to others. More

5.0
DAPI
Review from O.G.  |  Source: Google  |  Sep 03, 2021

Doctor Garduno is attentive, caring and knowledgeable. I appreciate the level of professionalism he and his staff have offered me. More

5.0
DAPI
Review from J.A.  |  Source: Google  |  Sep 03, 2021

While I wish I had been able to get in for a covid test, I understand it is insane in Dallas right now, and every single other place I tried had the same timeline. I really appreciated Lynn and how quickly you guys were able to setup a televisit for me and send out prescriptions, and I've always had a great experience with my normal NP Laura, as well as the rest of the staff. This is a great practice! More

5.0
DAPI
Review from H.R.  |  Source: Google  |  Sep 03, 2021

Best doctors, PA and staff More

5.0
DAPI
Review from W.W.  |  Source: Google  |  Sep 03, 2021

I called and needed a prescription, and they took care of it the same day. More

5.0
DAPI
Review from L.T.  |  Source: Google  |  Aug 28, 2021

My experience was ok. I would prefer to remain in my vehicle until the Dr is ready. I’m uncomfortable around other people due to the pandemic. More

5.0
DAPI
Review from J.M.  |  Source: Google  |  Aug 27, 2021

The nurse listen, asked questions to get a clear pic of my problem, gave me medicine that released me from pain in just three days. I am truly grateful. More

5.0
DAPI
Review from G.D.  |  Source: Google  |  Aug 27, 2021

Always professional and focused on health issues. The entire team is responsive and open for appointments and referrals if necessary. Available for scheduled and more urgent appointments. The Nurse Practitioners are also attentive and highly competent. More

5.0
DAPI
Review from C.L.  |  Source: Google  |  Aug 27, 2021

I've been seeing Dr. Garduno for many years. He takes real good care of me as have his nurses. When I need a medicine that's very expensive, he gives me from his samples and that saves me a lot of money. The receptions are always very friendly. More

5.0
DAPI
Review from K.S.  |  Source: Google  |  Aug 27, 2021

Helpful and friendly!! Love VHP!! More

5.0
DAPI
Review from D.V.  |  Source: Google  |  Aug 27, 2021

No waiting More

5.0
DAPI
Review from T.D.  |  Source: Google  |  Aug 27, 2021

I always feel that the doctor cares about how I feel More

5.0
DAPI
Review from D.S.  |  Source: Google  |  Aug 27, 2021

The whole staff is very intuitive and Dr. MOON is excellent. I’ve been going to the office for several years and I’ve never been disappointed and always treated with respect. More

5.0
DAPI
Review from S.A.  |  Source: Google  |  Aug 27, 2021

Great service and very trustworthy More

5.0
DAPI
Review from S.A.  |  Source: Google  |  Aug 27, 2021

Dr Ryan Hewitt & Village Health Partners always go above & beyond for their patients. More

5.0
DAPI
Review from J.H.  |  Source: Google  |  Aug 27, 2021

Always am well satisfied with the care at village health partners! More

5.0
DAPI
Review from S.D.  |  Source: Google  |  Aug 26, 2021

I just love Dr. Moon. He knows exactly what to tell me what I need. In the 18+ years I have been seeing him he takes time to answer all my questions. More

5.0
DAPI
Review from D.R.  |  Source: Google  |  Aug 26, 2021

People are very nice Lyndsey Osborne is Awesome More

5.0
DAPI
Review from C.G.  |  Source: Google  |  Aug 26, 2021

Although the office seemed to be running behind everyone was nice and professional More

5.0
DAPI
Review from V.S.  |  Source: Google  |  Aug 26, 2021

Excellent service. Very courteous staff. Prompt and safe environment under present conditions More

5.0
DAPI
Review from G.M.  |  Source: Google  |  Aug 26, 2021

Excellent service from support staff and I have been with Dr Ennis for a long time. Probably the best doctor I have ever had in my 71 years! More

5.0
DAPI
Review from D.H.  |  Source: Google  |  Aug 26, 2021

Laura Carlson has a great bedside manner and really demonstrates care for her patients. She doesn’t rush through, and really takes the time to listen, and hear you! I’m pleased with my choice to use Legacy Village. Far superior to other practices in Plano! More

5.0
DAPI
Review from T.F.  |  Source: Google  |  Aug 26, 2021

Love Kibel and the staff I met prior , has been a great experience with awesome interactions . My wife’s father recommended this place and it’s been a joy. They take my opinion to heart and really listen. Only thing i would recommend is having the girl up front take of the RBG mask. More

5.0
DAPI
Review from C.M.  |  Source: Google  |  Aug 26, 2021

Dr. Garduno and staff are quite friendly and attentive to my needs. I believe he has a pragmatic view on the practice of medicine. My only complaint is that the procedure to check in is redundant- text arrived when in the parking lot and then (again) check in at the front desk. I failed to check in at the front desk, reasoning “they know I’m here” but found I never entered the queue because I didn’t check in a second time. More

5.0
DAPI
Review from D.B.  |  Source: Google  |  Aug 25, 2021

Dr. Kibel genuinely cares about her patients. She does a great job with suggesting preventative medical procedures before you need surgeries. More

5.0
DAPI
Review from D.S.  |  Source: Google  |  Aug 25, 2021

Dr. Lester was very compassionate and professional, and the entire staff was really helpful. More

5.0
DAPI
Review from M.V.  |  Source: Google  |  Aug 25, 2021

My Visit Was Really Great!! I Highly Recommended!!! Thank You!!!! More

5.0
DAPI
Review from C.A.  |  Source: Google  |  Aug 25, 2021

I am very happy with the care I have received at Village Health Partners. The wait times are reasonable, my doctor follows up and ensures I am getting the care I need. More

5.0
DAPI
Review from S.S.  |  Source: Google  |  Aug 25, 2021

Good experience, very caring doctor! More

5.0
DAPI
Review from G.C.  |  Source: Google  |  Aug 25, 2021

I had a physical exam with Dr Garduno. He’s a great doctor who takes time to go over your health history, blood work and makes referrals for health issues that should be checked out. More

5.0
DAPI
Review from S.H.  |  Source: Google  |  Aug 25, 2021

I’ve been coming to Dr. Moon for years. Ilast year I moved about 20 miles further away than I was before but will not look for a new GP bc I trust him, he talks to me, he explains things and educates in a very respectful way, and he has a very caring manner. He’s totally worth the extra miles I have to drive. More

5.0
DAPI
Review from R.F.  |  Source: Google  |  Aug 25, 2021

Dr Garduno is outstanding More

5.0
DAPI
Review from N.T.  |  Source: Google  |  Aug 25, 2021

Everyone is so attentive. More

5.0
DAPI
Review from R.F.  |  Source: Google  |  Aug 24, 2021

Always good More

5.0
DAPI
Review from M.H.  |  Source: Google  |  Aug 24, 2021

We have been patients of Dr Gothard since he started his practice with Village Health Partners and have no desire to see anyone else in the practice. He is the best there is. More

4.0
DAPI
Review from J.K.  |  Source: Google  |  Aug 24, 2021

Great experience overall, except lab. Your lab technician looks to be inexperienced. I had 2 bad experiences where I got bruises on my hand after sampling was done for the blood test. I never had such a problem in the past when it used to be done through other third party vendor of legacy village More

5.0
DAPI
Review from C.N.  |  Source: Google  |  Aug 23, 2021

Easy appointment and interaction via text is great! More

5.0
DAPI
Review from D.G.  |  Source: Google  |  Aug 23, 2021

Kind, caring and professional. More

5.0
DAPI
Review from E.F.  |  Source: Google  |  Aug 23, 2021

Professionalism More

5.0
DAPI
Review from P.O.  |  Source: Google  |  Aug 23, 2021

Wonderful people More

5.0
DAPI
Review from D.G.  |  Source: Google  |  Aug 21, 2021

Minimum wait time. Always concerned about me and my concerns. More

5.0
DAPI
Review from E.C.  |  Source: Google  |  Aug 21, 2021

Always a good experience. Been coming here for 20 years. More

5.0
DAPI
Review from J.T.  |  Source: Google  |  Aug 21, 2021

Excellent care! More

5.0
DAPI
Review from B.K.  |  Source: Google  |  Aug 21, 2021

In and out fairly quickly. Great bedside manner. The guy who drew my blood was so fun! More

5.0
DAPI
Review from B.H.  |  Source: Google  |  Aug 21, 2021

I had a wonderful experience. More

5.0
DAPI
Review from L.H.  |  Source: Google  |  Aug 21, 2021

Dr Lester and her staff are kind, friendly and professional. More

5.0
DAPI
Review from T.L.  |  Source: Google  |  Aug 21, 2021

Everyone is very friendly and helpful. They take the time to listen. More

5.0
DAPI
Review from O.S.  |  Source: Google  |  Jul 02, 2021

This is my experience: 👍 I initially requested an internal medicine doctor but he was to far out for me. 2 weeks I believe but my stomach pain was getting consistently worse. Instead I got Sweta Manek. A board certified FNP. Who was available the same week. Initially I was skeptical about if she was going to actually be able to help me since the last doctor told me to simply eat healthier workout more and drink more water which is something I already did on a weekly basis maybe just not enough. To my surprise her recommendations and lifestyle adjustments she recommended have really helped and within the first week the stomach pain had felt getting consistently worse for months had started to get a whole lot better and my health was improving by the day. After I did some test she gave me a ton of recommendations and really took her time with me. I would say she really cares about all her patients and her knowledge and experience is better than any physician I’ve gone to. She showed me it’s really better to practice preventative medicine rather than dealing with medications. She’s a true healer and doctor. Someone who I trust 100% with my health. I have also decided to switch my entire family over to village health partners because this was a great experience that helped me really take control of my health and has now helped me feel almost as great as I can and I no longer have acid reflux nor stomach pain. Thank you Doctor Manek More

5.0
DAPI
Review from J.R.  |  Source: Google  |  Jun 12, 2021

Dr Garduno is absolutely the best! My family and I have been seeing him for many years More

5.0
DAPI
Review from K.D.  |  Source: Google  |  May 27, 2021

Dr. Albracht is my doctor and I am so happy he will be moving to the new Frisco location when it opens; much closer to where I live. He is absolutely THE BEST DOCTOR YOU WILL EVER FIND!!!!! Very intelligent, listens to your every question and answers them all. Very compassionate!! More

5.0
DAPI
Review from A.J.  |  Source: Google  |  May 25, 2021

Dr. Liane Libel is So AMAZING, and this was my first time in her office. I was nervous, but the staff was so welcoming with Smiles. When I meet Dr. Kibel she was very concerned, helpful, and so polite with my health concerns. I live in Fort Worth I will definitely be a Forever Patient ❤️ More

5.0
DAPI
Review from S.H.  |  Source: Google  |  May 07, 2021

Hands down, Dr. Gothard is the best. I have been a patient for nearly 10 years and Dr. Gothard has exceeded all expectations at each appointment. He is extremely knowledgeable, attentive, and actually looks at your patient chart to provide tailored recommendations. I cannot say enough good things about him. He truly is one of the best - if not the best - physicians in the DFW Metroplex! More

5.0
Review from S.J.  |  Source: Google  |  Apr 14, 2021

Dr. Gothard is the best doctor I have ever known. He truly cares about his patients and is never in a rush when talking about your health. He has helped me through thyroid issues, hypertension, weight loss and as I am getting older I still wanted to work but was starting to lose energy, concentration and focus. I also had started to lose bone mass. I refused to use traditional meds for this condition due to obvious side effects such as jaw and thigh fractures. There are many other side effects to traditional treatment for bone loss. Dr. Gothard suggested I try Biote as it builds bone without debilitating side effects and improves focus and mental acuity. I was set for a quarterly pellet injection after completing blood work. I didn’t notice much after the first Biote injection. After the second Biote injection and just before my third injection I started to feel so much better! Yes I did have better concentration but my energy level improved and my overall outlook on life was better! It was like walking out of a dark room into the light. I am so grateful to Dr Gothard for suggesting Biote! I feel as if I have been given back 20 years of life. Dr. Gothard takes the time and interest in you personally, the Biote injection is calculated to your own personal needs and really does work! Thanks to Dr. Gothard and his excellent team . Dr. Gothard truly cares about his patients and wants you to be happier and healthier. Dr. Gothard and his team are the absolute best. More

5.0
DAPI
Review from D.K.  |  Source: Google  |  Apr 14, 2021

I've been seeing the doctors/PA's since 2012. Everyone is always professional and upbeat, and very anxious to help. I highly recommend coming here! More

5.0
DAPI
Review from B.M.  |  Source: Google  |  Apr 14, 2021

Love Dr. Kibel! She is the best! More

5.0
DAPI
Review from S.D.  |  Source: Google  |  Apr 14, 2021

I love Dr. Lester and Village Health Partners. It is an exceptionally well run practice and I have never experienced excessive wait times or billing issues there. Dr. Lester is professional, knowledgeable, warm and caring and takes the time to truly listen to her patients. She is very thorough and also integrates mental health and cognitive screenings, which are definitely best practices. Can't recommend her or the practice highly enough. More

5.0
DAPI
Review from D.C.  |  Source: Google  |  Apr 10, 2021

I am glad lucky having Dr Kibel and her nurse Michelle. They are very kind people and very good in their job. I trust and love them. More

5.0
DAPI
Review from T.B.  |  Source: Google  |  Apr 10, 2021

I switched to VHP and Dr. Hewitt as my PCP after my former physician of nearly 20 years retired. I did my research on facilities and doctors and I have been pleased with this choice. Dr. Hewitt has been my PCP now for nearly 10 years. His attention to detail, honest feedback and guidance is much appreciated! More

5.0
DAPI
Review from P.P.  |  Source: Google  |  Apr 10, 2021

The Doctors and Staff are Outstanding. I have been a patient for nearly 22 years. I would highly recommend this Practice. OUTSTANDING!!! More

5.0
DAPI
Review from K.D.  |  Source: Google  |  Apr 10, 2021

I have been seeing Sheena Abraham for years!!! She is the absolute BEST!! I started seeing her after my daughter went to her for some serious issues. She changed her life and I’d highly recommend her to everyone!!! More

5.0
DAPI
Review from K.M.  |  Source: Google  |  Apr 10, 2021

Always professional and very short wait time. I really like the doctor and staff at Legacy Medical Village. More

1.0
DAPI
Review from J.L.  |  Source: Google  |  Apr 10, 2021

I am dissatisfied with the specialty referral I received and the lack of concern by my physician with Village Health Partners which has delayed further testing from December 2020 to June 2021. After being referred to a specialist that took 2 months to read the procedure and another month to forward the results, my physician did not want to provide documentation to support my grievance against the Specialist with the Texas Board of Medical Examiners I am changing to a doctor outside Village Health Partners. More

5.0
DAPI
Review from R.B.  |  Source: Google  |  Apr 05, 2021

Dr. Kibel is kind and patient. She listens and cares about her patience. More

5.0
DAPI
Review from J.P.  |  Source: Google  |  Apr 05, 2021

Gothard is the best in his field. Great practice, super nice staff and safe facilities. I drive 25 miles to be treated at Village Health Partners. More

5.0
DAPI
Review from S.S.  |  Source: Google  |  Apr 05, 2021

My family has been going to legacy medical clinic since it opened about 20 years ago and have been very happy. We were patients of Dr. Crow and after he retired just went to whoever was available at the time we needed to be seen. Until yesterday. My husband had been having some issues so we did our usual “whoever’s available,” and they set us up with a new PA named Emily at the Legacy clinic. What a smart, well spoken, intelligent PA. She did the exam and then wanted us to go get a scan because she had a concern she wanted to check on. Well, she was right. He had a life threatening blood clot in his leg. I’m so grateful for Emily and as I sat there listening to her talk to my husband I had to wonder what it felt like to know you just helped to save someone’s life. After 20 plus years at Legacy, my family just found our forever PA. Thank you!!! More

5.0
DAPI
Review from D.S.  |  Source: Google  |  Apr 05, 2021

Call was on time and very professional. More

5.0
DAPI
Review from M.  |  Source: Google  |  Mar 13, 2021

Sweet soul. Patient, knowledgeable, personable, all the things More

5.0
DAPI
Review from S.W.  |  Source: Google  |  Mar 10, 2021

Sweet soul. Patient, knowledgeable, personable, all the things More

5.0
DAPI
Review from J.K.  |  Source: Google  |  Feb 08, 2021

I have been long time patient at Village Health (the one on Independence). Once my doc announced she was leaving, I decided to find new one at the VH location closer to home and that is how i came to see Dr Moon. Just had my second visit with him and I have to say i am very impressed with him and my care so far. I think i finally found a doctor who is interested in helping me improve, not just manage my health! Nice to see doctor who looks in you in the eye and not just behind the laptop taking notes! More

1.0
DAPI
Review from G.H.  |  Source: Google  |  Feb 05, 2021

I understand Mondays are busy what I don’t appreciate is after holding 24 minutes to speak to someone I ask if the lady who answered could give me a sec she said sure and then hung up on me. Patience is required in this line of work and if you don’t have patience you need to quit your job instead of delivering unpleasant customer service. More

5.0
DAPI
Review from Google User  |  Source: Google  |  Feb 03, 2021

So far, I have only been to see Dr. Kibel once, but I really like her. She was very understanding of my situation, and she did not try to pressure me into any treatments I did not want. The staff was also friendly, and I did not have to wait long at all. More

5.0
DAPI
Review from L.C.  |  Source: Google  |  Feb 02, 2021

I am a first time patient for Dr. John Moon and I will say this I was definitely indeed impressed by his expertise and after about 5 minutes of meeting him I knew I made the right choice selecting him as my health physician. One of the problems I came in there to see him for he immediately already had a general idea of what it was as soon as I started describing it to him. If you need a new health physician I highly recommend Dr. John Moon. I am proud to have him as my health physician. Thank you Dr. Moon, see you at the next appointment More

5.0
DAPI
Review from K.S.  |  Source: Google  |  Jan 29, 2021

So far, I have only been to see Dr. Kibel once, but I really like her. She was very understanding of my situation, and she did not try to pressure me into any treatments I did not want. The staff was also friendly, and I did not have to wait long at all. More

5.0
DAPI
Review from J.W.  |  Source: Google  |  Jan 29, 2021

Dr. Gothard has been my doctor for the past 15 years! You will not find a smarter, sharper, wiser, more caring and compassionate doctor out there. He cares for my entire family, including my elderly father-in-law. Dr. Gothard is always spot-on with his diagnosis and is very well-connected if a referral is needed. His practice is high-tech regarding records and communication, but still so very personal during appointments. They do not miss a beat when it comes to communication and follow-up - not to mention Dr. Gothard himself replies to messages throughout the day - typically within an hour or two. I refer him to all of my friends, family, neighbors, etc. They all love him as much as we do! I rarely give reviews, but y’all - he’s truly a treasure. More

5.0
DAPI
Review from A.L.  |  Source: Google  |  Jan 14, 2021

I started at this practice with another Doc and when she left she suggested to me that Dr Gothard would be a good fit for me. She could not have been more accurate. He has been my Doc and the hub of all my medical information for the last 6 years. And when I say all my medical info, there is quite a bit. There is such a comfort for me to know that I have one doctor who has spent the time to know me, my life and my situation. He is the best, most responsive and most caring primary care physician I have ever had. I truly have a partner in my medical care. In addition to the Doc, he has an amazing staff, NP, PA and assistants. Every single one of them is the best. More

5.0
DAPI
Review from C.D.  |  Source: Google  |  Jan 05, 2021

Great doctors, professional's with up to date technology. Great Staff, very friendly and positive. Nice and clean environment. More

5.0
DAPI
Review from G.D.  |  Source: Google  |  Jan 05, 2021

I've been seeing Dr. Gothard for several years now. He is the absolute best, most caring PCP I've ever seen. As one would hope, I trust him with my life. :) Thanks Dr. Gothard! More

3.0
DAPI
Review from H.C.  |  Source: Google  |  Jan 05, 2021

This was my first time with VHP and I had a frustrating experience with respect to scheduling appointments. The front desk or appointment booking staff doesn't coordinate with the doctors/practitioners. Initially, my appointment was scheduled at 2pm and the morning of my appointment, I got a call saying the doctor wanted to meet me early. After an hour from the initial call, I called VHP again to re-confirm if my appointment is at 1pm or 2pm. The front desk lady confirmed it to be at 1pm. Upon arrival, I waited in the parking lot for half an hour. I called back the front desk and they say, the system shows my appointment at 2pm and had to wait, whereas I was called to meet the doctor at 1pm. Only after I burst out, I was let in to meet the doctor around 1:30-ish pm. I had to get back to work after the appointment but the wait time and delay has got me to miss some important meetings. Very frustrating first time experience. More

1.0
DAPI
Review from K.G.  |  Source: Google  |  Jan 05, 2021

I took off work to accompany my boyfriend to the doctor because he had health concerns he wanted to discuss with me present. We double checked I would be allowed in because of Covid concerns. Their confirmation texts specify one person to accompany each patient, but when he got called back, they told me I had to wait in the car. Even after they already let another couple in together. More

5.0
DAPI
Review from B.C.  |  Source: Google  |  Dec 26, 2020

Dr. Moon takes the time to talk with you about your medical issues. He offers sound advice and medication solutions, making sure that you understand the science behind the treatment. He's a very down-to-earth and friendly doctor. If I had to travel 3 hours to see him, I'd opt for doing this instead of going to one of these urgent care run-of-the mill nurse practitioner outfits. I'd give Dr. Moon six stars if I could! More

1.0
DAPI
Review from C.M.  |  Source: Google  |  Dec 05, 2020

Made an appointment for a nurse visit. Was there early for my appointment and still waited an hour to be seen. When called back they told me I couldn't be seen for a shot because it has been a year since my physical. Well then why wasn't I told this when I scheduled the appointment! And now wasted an hour of work for nothing! Very rude staff. And a ridiculous waste of time! More

5.0
DAPI
Review from F.J.  |  Source: Google  |  Nov 24, 2020

Dr GOTHARD has been our doctor since 2012. He is really committed to making sure that we are getting the best care we can. He is accessible anytime we want his he’ll, is very prompt to answer all the questions we might have. We are very glad he is there to take care of us. More

5.0
DAPI
Review from R.D.  |  Source: Google  |  Nov 05, 2020

Comprehensive, compassionate, and time efficient! It is a blessing to have Dr. Liane Kibel as your physician. Her patience and thoroughness is rare in today's medical climate. More

1.0
DAPI
Review from P.S.  |  Source: Google  |  Nov 05, 2020

Medical staff is fine. Office administration hinges on the verge of incompetency. More

5.0
DAPI
Review from S.W.  |  Source: Google  |  Oct 05, 2020

The televisit is a great toolI to see the doctor for an update on prescriptions. Yes I have been a patient for many years. Villiage Health Partners is a great practice. I trust their care. More

1.0
DAPI
Review from M.V.  |  Source: Google  |  Oct 05, 2020

I attempted to arrange an appointment with a dietician here. They are only doing dietician visits using their telehealth tools. In the patient portal, the system checks for the telehealth failed with an absurd error telling me I needed to use a laptop or desktop. I was using a laptop with Windows 10. I tried to get support. The live chat feature in the patient portal gave back an error saying that their account no longer exists. I was instructed to send a message requesting help within the patient portal, so I did that. No response. I tried calling and selected the option for help with the patient portal which went to a voice mail that gave another phone number to call, option 2. I called that number and pressed 2, but got a menu that had nothing to do with patient portal support. I ended up just cancelling my appointment. I'll go someplace where they have a better handle on their technology and don't put their patients through this kind of frustration. More

5.0
DAPI
Review from P.J.  |  Source: Google  |  Sep 05, 2020

Dr Moon and staff are the best! Dr Moon was the first diagnose and to successfully treat my type 2 diabetes, my having gone years with a previous GP who NEVER gave me an A1C, despite diagnosing me as as pre-diabetic and having symptoms (neuropathy in particular), nor prescribing any treatment. This other GP just made me feel guilty for my condition. Dr Moon took a great deal of time with me to explain how type 2 diabetes works, how it is NOT my fault, how they treat it and why it is important to keep the A1C down to prevent further damage to my organs! What a relief! My A1C has been stable at Non-diabetic levels for the last several years, and I’ve been able to reduce some of my meds because of this. My only wish is that Dr Moon could take new patients himself, as I have several relatives who could use his care too! Thank you!! More

5.0
DAPI
Review from C.L.  |  Source: Google  |  Aug 28, 2020

Dr Kivel is very personal and cares. You can have consultations on the phone and or the computer. More

5.0
DAPI
Review from M.S.  |  Source: Google  |  Aug 22, 2020

Nice app More

3.0
DAPI
Review from M.A.  |  Source: Google  |  Aug 21, 2020

I have reviews that most of the people have their right to choose what is good gor them More

5.0
DAPI
Review from H.D.  |  Source: Google  |  Aug 20, 2020

Dr.Shane Hall is so caring and sweet and had ALL his patience in his best interest . I’ve been going to him for about 2.5 years now and wouldn’t want any other Dr. More

5.0
DAPI
Review from E.R.  |  Source: Google  |  Aug 19, 2020

I had an annual physical with Lindsay Osborn and she’s so awesome! Highly recommend More

5.0
DAPI
Review from P.W.  |  Source: Google  |  Aug 19, 2020

Great group of doctors at this clinic. They are good listeners and always ready to help. More

5.0
DAPI
Review from P.C.  |  Source: Google  |  Aug 12, 2020

Dr Hewitt has been my physician for years, he is always knowledgeable, thorough and helpful and listens to you and advises and prescribes as needed. More

5.0
DAPI
Review from K.R.  |  Source: Google  |  Aug 12, 2020

Very thorough, and lots of attention paid by both the doctor and the medical assistant. More

5.0
DAPI
Review from C.B.  |  Source: Google  |  Aug 12, 2020

Very good professional service all the time Tangi excellent very good customer service . More

5.0
DAPI
Review from L.P.  |  Source: Google  |  Aug 12, 2020

Dr Ennis has been my doctor for years. He is considerate,caring and is a doctor that listens to you. I trust him. More

5.0
DAPI
Review from B.S.  |  Source: Google  |  Aug 12, 2020

As always Dr. Moon is very thorough with my visits he make sure I understand my medicines their functions about my body and what’s going on now that I’m getting older I just really appreciate him taking the time to be such a awesome Dr. again thank you Dr. Moon More

5.0
DAPI
Review from C.O.  |  Source: Google  |  Jul 31, 2020

Dr.Moon is the best dr hands down and he always explains everything so you can understand it. Also Dr.Hewitt and his nurse are also good and caring that's a duo who gets things done. Thanks to both Drs and the nurse Vanessa. More

5.0
DAPI
Review from I.B.  |  Source: Google  |  Jul 29, 2020

Our doctor was in village pediatrics. Wonderful office. So glad we found it. More

5.0
DAPI
Review from W.G.  |  Source: Google  |  Jul 13, 2020

Dr. Moon has been my PCP for 11-12 years. He is the best there is. I tell him all the time he spoiled me when it comes to what to expect from a Dr. More

5.0
DAPI
Review from D.R.  |  Source: Google  |  Jun 23, 2020

Dr Garduno is excellent - Very knowledgeable and personable - I've been seeing him for over 20 years! More

5.0
DAPI
Review from D.W.  |  Source: Google  |  Jun 19, 2020

Shelley and her nurse are an excellent team! More

5.0
DAPI
Review from G.C.  |  Source: Google  |  Jun 11, 2020

My visit was a TeleHeath visit. It went great. Shelly was great listened to all my concerns and responded accordingly. It was a great experience. More

5.0
DAPI
Review from L.R.  |  Source: Google  |  Jun 11, 2020

I’m always pleased with my doctor’s visits at VHP. They are friendly, courteous, and know how to get me in quickly. My doctor always spends time with me and truly cares about my health and well-being. Even during a global pandemic, i felt very safe going in to the office for a visit. They took extra precautions to ensure everyone’s safety. More

5.0
DAPI
Review from P.V.  |  Source: Google  |  May 05, 2020

Dr. Moon is the best general praction Doctor in the metroplex, Period !! Dr. Moon has great knowledge of Diabetes, Better than any diabetes specialist I've ever met. More

5.0
DAPI
Review from S.C.  |  Source: Google  |  May 05, 2020

All the people i met were upbeat and friendly. First time here and I was welcomed by 3 different people who thanked me for choosing their facility. The wait time was minimal. The NP that examined me was thorough, explained everything and was open to options. She made me feel comfortable to discuss my issues and that made the difference to me to want to come back. Thank you. More

5.0
DAPI
Review from S.J.  |  Source: Google  |  May 05, 2020

I have been a long term patient with Dr. Greg Ennis and Village Health Partners. I find the facility and staff to be top notch. Dr. Ennis is unquestionably one of the best physicians i have ever dealt with. I highly recommend both! More

5.0
DAPI
Review from S.S.  |  Source: Google  |  May 05, 2020

They do a great job taking care of their cleints - Staff is nice & friendly - They do follow ups with patient - Their online portal makes communication easy between patients & physician More

5.0
DAPI
Review from R.B.  |  Source: Google  |  May 05, 2020

Dr Shane Hall and Lisa Price are my favorite doctors. They listen, they act like they care and they do their best to take care of their patients. I’m so glad my brother in law told me about this practice I don’t want to go anywhere else for family doctors. I know with them my life is in good hands and trust me, I value my life. You won’t regret picking either one of these people for your family’s health needs. ❤️ I LOVE VILLAGE HEALTH PARTNERS P. S. We miss Dr. Ellis she was a good one too ❤️ More

5.0
DAPI
Review from Google User  |  Source: Google  |  May 03, 2020

Even after moving from Plano to Prosper, I'll never consider a change in my doctor. She is the best. More

5.0
DAPI
Review from C.F.  |  Source: Google  |  Mar 21, 2020

Dr. Lester was very nice, thorough, straight forward and honest. I can see myself returning to see her for my next annual or if needed for a sick visit. More

5.0
DAPI
Review from C.L.  |  Source: Google  |  Mar 21, 2020

Dr Kivel is very personal and cares. You can have consultations on the phone and or the computer. More

5.0
DAPI
Review from R.Y.  |  Source: Google  |  Mar 21, 2020

Lynn has been great and tele doc works well for my schedule. More

5.0
DAPI
Review from J.D.  |  Source: Google  |  Mar 18, 2020

The weekend hours are wonderfull More

5.0
DAPI
Review from B.B.  |  Source: Google  |  Mar 18, 2020

Efficient and professional More

5.0
DAPI
Review from B.T.  |  Source: Google  |  Mar 18, 2020

Friendly staff, easy check in, attentive docs and practitioners. More

5.0
DAPI
Review from T.L.  |  Source: Google  |  Mar 18, 2020

Loved the teledoc function especially since I wasn’t sick and didn’t want to be exposed to illness at the doctors office. More

5.0
DAPI
Review from L.W.  |  Source: Google  |  Mar 18, 2020

I recently took my husband to the Practice and we saw Alycia Hawkins, FNP-C. She was very nice, patient and extremely thorough....she even checked in to see how he was feeling. More

5.0
DAPI
Review from B.Q.  |  Source: Google  |  Mar 18, 2020

Been seeing them for years. Always get the up most respect from them with any concerns i have. More

5.0
DAPI
Review from M.H.  |  Source: Google  |  Mar 18, 2020

The entire team at Village Health is fantastic, especially Dr. John Moon and his team in Plano!! They are caring, friendly and very professional. I highly recommend them! More

4.0
DAPI
Review from T.P.  |  Source: Google  |  Mar 18, 2020

Check in is super easy and the facility is very clean and modern. The doctors are very friendly and smart! More

1.0
DAPI
Review from S.M.  |  Source: Google  |  Mar 18, 2020

Worse front desk Ever. Was here for first appointment and they keep running me around. Finally leaving without seeing a doctor. More

5.0
DAPI
Review from F.S.  |  Source: Google  |  Feb 18, 2020

I Always have an exceptional time when I go here! Dr John Moon III, has been so kind, knowledgeable, and helpful. I am so blessed to have him I’m my life! More

5.0
DAPI
Review from L.K.  |  Source: Google  |  Feb 18, 2020

My appointment started on time and I was able to get labs and schedule a mammogram onsite. As always, Dr. Ampajwala was attentive and informative. She is always up to date with the latest preventative and health advice. 👍🏻 More

5.0
DAPI
Review from M.R.  |  Source: Google  |  Feb 14, 2020

I love Dr Garduno. I have been seeing him for years. More

5.0
DAPI
Review from C.F.  |  Source: Google  |  Feb 14, 2020

Nice, easy to work with staff. Dr Garduno is very personable and attentive. They are respectful of my time. 10 stars! More

5.0
DAPI
Review from E.B.  |  Source: Google  |  Feb 10, 2020

When I moved here 22 years ago, not knowing a single soul, I needed to find a family practitioner for myself. Dr. Gothard was recommended to me as a "new" doctor who had just opened a practice nearby. I have been seeing him ever since. He has gone out of his way to know me, not just my ailments, and to follow my varied medical challenges. He is friendly and patient with my questions, makes suggestions, and recommends specialists when an issue is out of his expertise. When my husband and I moved 35 miles away, we continued to visit Dr. Gothard for all of our health care needs. We feel secure and confident with him as our doctor. More

1.0
DAPI
Review from A.C.  |  Source: Google  |  Feb 01, 2020

I called to schedule a vaccine for my husband to get before we welcome a new baby in my home. He shows up for the appointment after have to set time away from work only to find out they cancelled the appointment and never called me to let us know. They then informed him that they wouldn’t help, he needed a physical appointment first and then another appointment to get the shot thereafter. I think it’s terrible the scheduling person didn’t inform me of this on the phone and then I was never contacted for their cancellation. I then called back and whomever answered was horribly rude. We have had numerous problems With the office and our family will never be going back. I would highly advise finding another office that cares more about their patients. More

5.0
DAPI
Review from L.K.  |  Source: Google  |  Jan 25, 2020

My appointment started on time and I was able to get labs and schedule a mammogram onsite. As always, Dr. Ampajwala was attentive and informative. She is always up to date with the latest preventative and health advice. 👍 More

5.0
DAPI
Review from M.L.  |  Source: Google  |  Jan 25, 2020

Janelle is amazing. She takes time to listen and follows up. Glad I met her a year ago when I got the flu. Been seeing her ever since. More

5.0
DAPI
Review from C.A.  |  Source: Google  |  Jan 25, 2020

Dr. Kibel literally saved my life and is the best doctor I’ve ever had. The staff is great and I’ve been a patient here for almost a decade. More

5.0
DAPI
Review from B.B.  |  Source: Google  |  Jan 25, 2020

Dr. Hewitt does a fantastic job! He takes the time to listen and really cares for his patients. He never seemed rushed I really appreciate his approach to care! More

5.0
DAPI
Review from S.G.  |  Source: Google  |  Jan 10, 2020

Always a great experience visiting here. Courteous and caring staff, Nurses and Doctors. More

4.0
DAPI
Review from S.R.  |  Source: Google  |  Jan 10, 2020

Dr Madhavi Ampajwala is very knowledgeable, understanding and caring. Few years back, when my family member had a medical condition, she was really caring and very supportive. She used to talk to other doctors and used to be always on top of the things. On regular visits, she doesn't recommend all sorts of tests for everything and recommends only what is needed. However, Village Health needs to get better at appointments, billing and the all other typical front office stuff. More

4.0
DAPI
Review from M.O.  |  Source: Google  |  Jan 06, 2020

So nice to have a Saturday morning option because you don’t always get sick on weekdays! Excellent service, efficient staff, and very short wait times. Dr Fullington is our physician and we appreciate his care and expertise. More

5.0
DAPI
Review from F.F.  |  Source: Google  |  Jan 04, 2020

I just had my annual physical with Dr Kibel. I’ve been a patient of hers for the past 5 years. As always, she is an ultimate professional with a kind and positive bedside manner. She is detail oriented and caring. She reviewed my medical history with me and addressed my issues and answered my questions. I would recommend her to anyone looking for a caring knowledgeable physician. More

5.0
DAPI
Review from D.L.  |  Source: Google  |  Jan 03, 2020

Have not seen him in a while but he is a good man and keeps a keen eye on his patients. If you care about your health then see him. He is one of the good ones that doesn't hand out antibiotics at every sneeze; which is crucial to preventing super bugs. He will calm you if it is something benign. Very pleasant demeanor but will call you on your sh#^%^-t if you need to be called on it. More

5.0
DAPI
Review from P.P.  |  Source: Google  |  Jan 03, 2020

I’ve been a patient here for years. Everyone is very professional and nice. I’d highly recommend it to my family and friends. More

5.0
DAPI
Review from B.S.  |  Source: Google  |  Dec 12, 2019

Dr John Moon is fantastic I thoroughly enjoyed visiting with him he took plenty of time to spend with me to understand my medical history I was so impressed with this position outstanding More

5.0
DAPI
Review from S.B.  |  Source: Google  |  Dec 07, 2019

Super nice and caring nurse assistant and Nurse Practitioner! Both made me feel so welcome, and were patient with all of my questions. Seriously, this visit reminded me of going to a family doctor back in the day, who really cared, versus running me through and on to the next appointment. 🙏 ❤️ More

5.0
DAPI
Review from S.B.  |  Source: Google  |  Dec 06, 2019

Super nice and caring nurse assistant and Nurse Practitioner! Both made me feel so welcome, and were patient with all of my questions. Seriously, this visit reminded me of going to a family doctor back in the day, who really cared, versus running me through and on to the next appointment. 🙏🏻❤️ More

5.0
DAPI
Review from C.F.  |  Source: Google  |  Dec 06, 2019

I've only been in the company of Lynn Gross twice but every time I've been in her presence, she makes me feel special or important. She's thorough as well. More

5.0
DAPI
Review from G.G.  |  Source: Google  |  Dec 04, 2019

I called early in the morning week of thanksgiving feeling extremely ill. I was able to get in with Dr. Shade Lester in 30 mins due to the flexibility of being able to be seen at various locations. The staff as always was wonderful from the initial call to checking in and out. Dr. Shade nurse was very thorough and the physician was wonderful. I’ve had some portal messages for follow up care from this initial visit and have continued to have superb medical care. Best team for medical needs highly recommended! More

5.0
DAPI
Review from A.A.  |  Source: Google  |  Nov 26, 2019

Dr. Ampajwala is one of the best PCP that I have ever worked with. She is very thorough in all her testing and cares for her patients. She has also helped me connect with very capable specialists. She responds promptly to all patient portal queries (even on the weekend) and has given several helpful suggestions to me over the years. More

5.0
DAPI
Review from L.G.  |  Source: Google  |  Nov 25, 2019

Very pofessional, Short wait times, and I like that they are open on Saturdays also. More

5.0
DAPI
Review from M.A.  |  Source: Google  |  Nov 15, 2019

I like Village Partners they are really professional and clear with the patient when exams or medicine is prescribed. I always have my annual checkup there. More

5.0
DAPI
Review from J.W.  |  Source: Google  |  Nov 12, 2019

Love Dr. Garduno. He is kind and knowledgeable. I've had him as my primary for almost 20 years. When it's something more specialized, he doesn't hesitate to make a referral. More

2.0
DAPI
Review from K.A.  |  Source: Google  |  Nov 08, 2019

Was a patient of dr. Moon when he was in private practice 2008ish... followed him here. For the first couple of years it was great. Fast appointments, quick responses, compassionate physicians. Now it has grown so much that patient satisfaction has suffered. I haven't gotten to see Dr. Moon more than twice in a row in years. I was fine seeing one of the other 5 but after that.... it was a constant new pcp/PA/np every single time. Some of the newer physicians are rude, quick and abrupt. I guess things work out the way they do bc I got a new job with new insurance so I had to find new physicians bc village health partners does not take scott &white health plan. Maybe good for some people but for me they just got too big and too impersonal More

5.0
DAPI
Review from T.S.  |  Source: Google  |  Nov 01, 2019

Wonderful attentiveness to the patient. More

5.0
DAPI
Review from H.C.  |  Source: Google  |  Nov 01, 2019

Dr. Hewitt and his team are excellent. We love working with them and I highly recommend them. More

5.0
DAPI
Review from N.M.  |  Source: Google  |  Nov 01, 2019

Easy admission, friendly staff, good service. I have been seeing Dr. Ampajawala my GP. for over six years and I am very happy with the care I receive from her. She is very knowledgeable and caring and always courteous to me. I have sent questions a few times and she responded in a timely manner. Her nurse is very nice and professional. I am very satisfied with this office. More

5.0
DAPI
Review from K.M.  |  Source: Google  |  Oct 30, 2019

Dr Guarduno and his staff are first rate - he is friendly and very thorough. I am very happy with his care. Both he and the office personnel are very responsive to emails. More

5.0
DAPI
Review from J.O.  |  Source: Google  |  Oct 30, 2019

This place is absolutely the best! From the building to the front desk the receptionist the nurses and of course the all-time great Doctor John Moon. He is simply the most knowledgeable man I've ever met in the medical profession as far as diabetes goes. More

5.0
DAPI
Review from P.D.  |  Source: Google  |  Oct 28, 2019

I am grateful tho have a doctor's office with the hours they are open. Always a pleasure. More

5.0
DAPI
Review from V.H.  |  Source: Google  |  Oct 23, 2019

Overall a great experience and friendly staff. I have been a patient of Dr. Gothard for over 25 years and followed him to the Legacy location when the office opened several years ago. The office continually offers excellent care and provides new enhancements like the patient portal that allows for direct contact with the doctor through messaging and information as to your medical needs and medical records. More

5.0
DAPI
Review from P.C.  |  Source: Google  |  Oct 18, 2019

Village Partners are the BEST medical group in Plano. Outstanding care, minimum wait time and great after care. Thank you! More

5.0
DAPI
Review from N.D.  |  Source: Google  |  Oct 18, 2019

My mom went as a new patient and told me how she had a great experience. From the moment I called to make the appointment, the girl I talked to was super sweet and helpful, then my mom’s appointment went super smooth. She said the nurses and the Doctor listen to her needs and pay attention to her the whole time. Our family highly recommends anyone to see Dr Abel Garduno More

5.0
DAPI
Review from B.A.  |  Source: Google  |  Oct 18, 2019

My appointment was easy to set up. I arrived early and signed into the keyious. They got me in on time, and Dr Ennis was very efficient. Bruce Andrews More

5.0
DAPI
Review from R.B.  |  Source: Google  |  Oct 18, 2019

Dr Shane Hall and Lisa Price are my favorite doctors. They listen, they act like they care and they do their best to take care of their patients. I’m so glad my brother in law told me about this practice I don’t want to go anywhere else for family doctors. I know with them my life is in good hands and trust me, I value my life. You won’t regret picking either one of these people for your family’s health needs. ❤️ I LOVE VILLAGE HEALTH PARTNERS P. S. We miss Dr. Ellis she was a good one too ❤️ More

5.0
DAPI
Review from B.  |  Source: Google  |  Oct 18, 2019

Great staff. Cares about the person. More

5.0
DAPI
Review from R.B.  |  Source: Google  |  Oct 15, 2019

Have been going here for years. The doctors are all great. The nurses always take excellent care of me and get me scheduled with ease. I recommend them. Nurse Jessica Beaty is especially awesome! More

5.0
DAPI
Review from B.A.  |  Source: Google  |  Oct 15, 2019

My appointment was easy to set up. I arrived early and signed into the keyious. They got me in on time, and Dr Ennis was very efficient. Bruce Andrews More

5.0
DAPI
Review from D.B.  |  Source: Google  |  Oct 15, 2019

Dr. Wien is the best! More

5.0
DAPI
Review from R.B.  |  Source: Google  |  Oct 15, 2019

Dr Shane Hall and Lisa Price are my favorite doctors. They listen, they act like they care and they do their best to take care of their patients. I’m so glad my brother in law told me about this practice I don’t want to go anywhere else for family doctors. I know with them my life is in good hands and trust me, I value my life. You won’t regret picking either one of these people for your family’s health needs. ❤️I LOVE VILLAGE HEALTH PARTNERS P. S. We miss Dr. Ellis she was a good one too ❤️ More

5.0
DAPI
Review from B.G.  |  Source: Google  |  Oct 15, 2019

Great staff. Cares about the person. More

2.0
DAPI
Review from A.A.  |  Source: Google  |  Oct 15, 2019

Was a patient of dr. Moon when he was in private practice 2008ish... followed him here. For the first couple of years it was great. Fast appointments, quick responses, compassionate physicians. Now it has grown so much that patient satisfaction has suffered. I haven't gotten to see Dr. Moon more than twice in a row in years. I was fine seeing one of the other 5 but after that.... it was a constant new pcp/PA/np every single time. Some of the newer physicians are rude, quick and abrupt. I guess things work out the way they do bc I got a new job with new insurance so I had to find new physicians bc village health partners does not take scott &white health plan. Maybe good for some people but for me they just got too big and too impersonal More

2.0
DAPI
Review from B.W.  |  Source: Google  |  Oct 15, 2019

Was a wonderful attentive practice in the beginning. Felt valued. Saw 3 different doctors on a regular basis. Over time i felt less respected and listened to. Often felt like my concerns were ignored, overlooked and felt like i was a bother as well as a hypochondriac . Did like knowing if i needed to get in because of illness, i could see any of the doctors. More

2.0
DAPI
Review from A.A.  |  Source: Google  |  Oct 13, 2019

Was a patient of dr. Moon when he was in private practice 2008ish... followed him here. For the first couple of years it was great. Fast appointments, quick responses, compassionate physicians. Now it has grown so much that patient satisfaction has suffered. I haven't gotten to see Dr. Moon more than twice in a row in years. I was fine seeing one of the other 5 but after that.... it was a constant new pcp/PA/np every single time. Some of the newer physicians are rude, quick and abrupt. I guess things work out the way they do bc I got a new job with new insurance so I had to find new physicians bc village health partners does not take scott &white health plan. Maybe good for some people but for me they just got too big and too impersonal More

4.0
DAPI
Review from S.S.  |  Source: Google  |  Oct 12, 2019

Terrific staff More

2.0
DAPI
Review from J.M.  |  Source: Google  |  Oct 12, 2019

Doctor shortage. I get a 3-week schedule to see my primary care physician, but was offered to see a PA sooner. Having had a heart attack I preferred to see my PCP given my condition. Was rescheduled the day before my appointment with a 17-day next opportunity. Nope, and definitely frustrating. More

5.0
DAPI
Review from R.J.  |  Source: Google  |  Oct 08, 2019

Health care is so important and Village Medical makes it painless to keep your health on track More

5.0
DAPI
Review from D.G.  |  Source: Google  |  Oct 08, 2019

Very, very professional experience. More

5.0
DAPI
Review from J.D.  |  Source: Google  |  Oct 08, 2019

Dr. Garduno is wonderful, he listens and addresses each of my concerns. Village Health makes patient healthcare and convenience a priority. I love the app and being able to request refills, appointments and send emails to my doctor, it makes putting my health first, so much easier. More

5.0
DAPI
Review from G.M.  |  Source: Google  |  Oct 01, 2019

Great place and friendly staff. More

5.0
DAPI
Review from R.M.  |  Source: Google  |  Oct 01, 2019

Great customer service! More

5.0
DAPI
Review from A.L.  |  Source: Google  |  Sep 22, 2019

Almost everyone on this campus seems to love their job and smiles mean a lot when you don’t feel well or dread a procedure. Healthcare’s not easy, especially these days and I feel lucky to have found Dr.Ampajwala and team. More

5.0
DAPI
Review from S.M.  |  Source: Google  |  Sep 22, 2019

From the receptionist to the nurse to Dr Kibel, I received excellent help. The lab experience was also commendable. I would recommend this medical office 100% to anyone that wants a caring professional environment. More

5.0
DAPI
Review from M.H.  |  Source: Google  |  Sep 22, 2019

The entire team at Village Health Partners are absolutely incredible. I especially love everyone in Dr. John Moon's office in Plano. They are so friendly, but also very professional. My health has improved!!! I highly recommend Village Health Partners!! More

5.0
DAPI
Review from M.H.  |  Source: Google  |  Sep 22, 2019

Dr Ryan Hewitt is very attentive, good listener and will explain the course of treatment, reasons and any side effects if any. He is knowledgeable and very easy to communicate with. More

5.0
DAPI
Review from A.S.  |  Source: Google  |  Sep 22, 2019

Caring, compassionate, and highly skilled. Such a good doctor. Spend good time with the patient. Explained thoroughly... friendly Staffs too. Good environment and great Doctor. More

5.0
DAPI
Review from B.H.  |  Source: Google  |  Sep 22, 2019

Dr. Ennis and the staff are always very pleasant, helpful, and willing to listen and talk through any issues and questions. Would highly recommend to anyone looking for a primary care physician. More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Sep 22, 2019

Thank you for seeing me this morning everyone was very kind and professional to me thank you very much to Dr Lynn Gross youare very kind and caring you feel like family to me!!! More

5.0
DAPI
Review from J.A.  |  Source: Google  |  Sep 22, 2019

(Translated by Google) VHP my wife and I have been patients of Dr. Abel Garduño for many years. Both he and his team have been the best support to keep our health balanced. We recommend VHP with full conviction that they provide an absolutely complete and efficient medical professional service.(Original)VHP mi esposa y yo hemos sido pacientes del doctor Abel Garduño durante muchos años. Tanto él como su equipo de trabajo han sido el mejor apoyo para mantener nuestra salud balanceada. Recomendamos VHP con pleno convencimiento de que ellos proveen un servicio profesional médico absolutamente completo y eficiente. More

5.0
DAPI
Review from S.N.  |  Source: Google  |  Sep 22, 2019

Dr Kibel is the best she has taken care of me for years now! Highly recommend! More

5.0
DAPI
Review from T.D.  |  Source: Google  |  Sep 22, 2019

Great practice, friendly staff and easy scheduling. Highly recommend Village Health Partners! More

5.0
DAPI
Review from A.R.  |  Source: Google  |  Sep 22, 2019

My visit with doctor Osborn was very pleasant. She listened very closely to what my symptoms were and took my input about previous experiences with my current illness. She made suggestions on what treatment would best, to which we both agreed. More

5.0
DAPI
Review from L.P.  |  Source: Google  |  Sep 22, 2019

Village Health Partners has the best physicians and specialists. Dr. Kibel is one of the best physicians there. She is caring, loving and concerned with the needs of her patients. You will respond to you as quick as she can and answer all concerns. I would recommend her to everyone if your looking for a awesome physician seek her out. More

5.0
DAPI
Review from S.O.  |  Source: Google  |  Sep 22, 2019

Absolutely love Village Health Partners. Dr. Garduño is a fantastic doctor. He is very caring. He listens to all concerns and needs. He is prompt when returning calls for labs results and is always so nice. Lindsay Osborn, FNP-C is awesome and so helpful. The entire staff is wonderful and helpful! I have never had a negative experience with anyone at their office. I highly recommend VHP! More

4.0
DAPI
Review from C.T.  |  Source: Google  |  Sep 22, 2019

The intake nurse spoke too fast for me. I work in healthcare but realize some people are hard of hearing especially if they are sick (like me.) She appeared rushed until we got into an exam room then she was better. Dr Moon was great as usual. The check out staff was very friendly. More

4.0
DAPI
Review from E.R.  |  Source: Google  |  Sep 22, 2019

Dr. Hewitt is a good physician. Been going to him since 2014. More

5.0
DAPI
Review from S.J.  |  Source: Google  |  Sep 18, 2019

I have been a long term patient with Dr. Greg Ennis and Village Health Partners. I find the facility and staff to be top notch. Dr. Ennis is unquestionably one of the best physicians i have ever dealt with. I highly recommend both! More

5.0
DAPI
Review from J.A.  |  Source: Google  |  Sep 18, 2019

(Translated by Google) VHP my wife and I have been patients of Dr. Abel Garduño for many years. Both he and his team have been the best support to keep our health balanced. We recommend VHP with full conviction that they provide an absolutely complete and efficient medical professional service. (Original) VHP mi esposa y yo hemos sido pacientes del doctor Abel Garduño durante muchos años. Tanto él como su equipo de trabajo han sido el mejor apoyo para mantener nuestra salud balanceada. Recomendamos VHP con pleno convencimiento de que ellos proveen un servicio profesional médico absolutamente completo y eficiente. More

5.0
DAPI
Review from D.M.  |  Source: Google  |  Aug 29, 2019

Dr Kibel is the best! Always so courteous! More

5.0
DAPI
Review from J.A.  |  Source: Google  |  Aug 29, 2019

VHP mi esposa y yo hemos sido pacientes del doctor Abel Garduño durante muchos años. Tanto él como su equipo de trabajo han sido el mejor apoyo para mantener nuestra salud balanceada. Recomendamos VHP con pleno convencimiento de que ellos proveen un servicio profesional médico absolutamente completo y eficiente. More

5.0
DAPI
Review from J.O.  |  Source: Google  |  Aug 28, 2019

Village Health Partners is by far the best Primary Health Care clinic among all clinics I have been to. Dr. Gregg Ennis rocks! Anyone needing excellent care should check them out. You’ll never regret it More

5.0
DAPI
Review from A.&.  |  Source: Google  |  Aug 27, 2019

Love dr Kibel!!! She is very warm and caring. Even if it has been a year or more in between visits, she always remembers me and things about my life. She really takes the time to review my history and listen to my concerns. She asks lots of questions, which makes me feel like she is really getting answers and taking my health seriously. More

5.0
DAPI
Review from M.Z.  |  Source: Google  |  Aug 27, 2019

I love this place, very professional, knowledgeable staff. Love the check in set up , it is so convenient and easy to check in. More

5.0
DAPI
Review from M.E.  |  Source: Google  |  Aug 23, 2019

Excellent staff, saw Dr within 5 minutes of scheduled appointment time received results of lab work with Dr’s comments 2 days after tests run. The app is fabulous let’s you communicate with Dr & staff any time. More

5.0
DAPI
Review from M.B.  |  Source: Google  |  Aug 23, 2019

For me Dr. Gothard and Janelle have been life saving. Prior to working w/Dr. Gothard I had unmanageable high blood pressure that a previous DR. Referred me to a vascular surgeon to perform surgery. Not liking this option I sought a second opinion through Dr Gothard and he was able to mange my high blood pressure without surgery. Needless to say I have been his patient since then over the past 6 years. This pat year I consulted with a orthopedic specialist that I found on my own, he recommended total knee replacement, so not liking this opinion I went to Janelle (APN) and asked her for a referral for an orthopedic specialist and she referred me to Dr.Khaire who performed a meniscectomy on my knee fixing my knee issue without a complete replacement. Not all doctors are created equal nor are invested in patient outcomes on the same level, but I have had great outcomes for myself and for my wife that have allowed us to maintain our health and high quality of life!!!! More

5.0
DAPI
Review from A.M.  |  Source: Google  |  Aug 23, 2019

I have been a patient with Dr. Garduno for almost 20 years. Dr. Garduno is a great family Dr. and I trust his medical advices always! Left him a message in the evening after I saw him, the next day at 8:40 AM he called me to answer my questions! Appreciate that extremely!!! More

5.0
DAPI
Review from A.I.  |  Source: Google  |  Aug 22, 2019

I was in quickly, Doctor seen me on time. This is how it should be! Staff was nice and friendly. More

5.0
DAPI
Review from T.A.  |  Source: Google  |  Aug 22, 2019

Great experience !! More

5.0
DAPI
Review from S.J.  |  Source: Google  |  Aug 22, 2019

I have been a long term patient with Dr. Greg Ennis and Village Health Partners. I find the facility and staff to be top notch. Dr. Ennis is unquestionably one of the best physicians i have ever dealt with. I highly recommend both! More

1.0
DAPI
Review from H.S.  |  Source: Google  |  Aug 22, 2019

Never notified me of what I had a few days after my visit and getting prescription, when I called back and asked they said they didn't have my visit on history? Are you serious? More

5.0
DAPI
Review from H.W.  |  Source: Google  |  Aug 18, 2019

Everytime I have gone to Village Health I have a great visit. I have been to Dr. Kibel who is my favorite doctor ever, and physician assistants, all different specialties, and always very pleasant, kind, patient, and a joy to go there. From the receptionist to each assistant they are professional, and happy and you don't find that anymore! I recommend going to Village Health for all your aches, and pains. They are able to get you in fairly quickly last minute as well if you can see someone other than your primary. 2 very enthusiastic thumbs up!! More

5.0
DAPI
Review from S.S.  |  Source: Google  |  Aug 18, 2019

They do a great job taking care of their cleints - Staff is nice & friendly - They do follow ups with patient - Their online portal makes communication easy between patients & physician More

5.0
DAPI
Review from V.  |  Source: Google  |  Aug 15, 2019

Fast and professional service. More

5.0
DAPI
Review from L.K.  |  Source: Google  |  Aug 14, 2019

I have been seen at VHP for years. They truly care about the experience of their patients and are continually trying to improve. They are compassionate and I never feel like I am being rushed through an appointment. In addition, with the diversity of providers in their practice, it's easy to find one especially for your health needs. More

5.0
DAPI
Review from H.W.  |  Source: Google  |  Aug 13, 2019

Everytime I have gone to Village Health I have a great visit. I have been to Dr. Kibel who is my favorite doctor ever, and physician assistants, all different specialties, and always very pleasant, kind, patient, and a joy to go there. From the receptionist to each assistant they are professional, and happy and you don't find that anymore!I recommend going to Village Health for all your aches, and pains. They are able to get you in fairly quickly last minute as well if you can see someone other than your primary.2 very enthusiastic thumbs up!! More

2.0
DAPI
Review from S.A.  |  Source: Google  |  Aug 13, 2019

Impersonal staff/nurses. Felt very unwelcomed and ushered through my appointment and lab work. Wont be returning again. More

5.0
DAPI
Review from S.T.  |  Source: Google  |  Aug 09, 2019

Dr. Madhavi Ampajwala was very helpful, she listens and understands us very well... we highly recommend her. More

5.0
DAPI
Review from A.M.  |  Source: Google  |  Aug 07, 2019

Very nice More

5.0
DAPI
Review from B.K.  |  Source: Google  |  Aug 04, 2019

They staff at VHP are very nice and professional, which made my visit enjoyable. More

5.0
DAPI
Review from A.C.  |  Source: Google  |  Aug 04, 2019

Doctor Garduño is a great doctor. He is genuinely caring, extremely competent and has great bedside manner! More

5.0
DAPI
Review from R.H.  |  Source: Google  |  Aug 03, 2019

I can’t say enough about Dr. Gothard, he was my doctor some years ago and I lost my job and my insurance and went without for several years, in 2018 I got a job that offered great insurance and the first thing I did was look up Dr. Gothard and made an appointment after 7 years he actually remembered me. I would not see any other doctor, he takes care of a lot so I don’t have to go to different specialist. I highly recommend Sander Gothard and will never see another doctor as long as he is practicing! More

5.0
DAPI
Review from A.K.  |  Source: Google  |  Aug 03, 2019

Dr. Gothard and staff are the best. The patient portal is a little quirky but ultimately handy. Email option is wonderful. We've been patients for almost 10 years and can't imagine being with anyone else. Fist bumps all around! More

5.0
DAPI
Review from E.M.  |  Source: Google  |  Aug 03, 2019

Everyone at the Plano Location off Spring Creek were so nice, professional and attentive. Dr. Lester was Awesome. I am truly proud to be a new member of the family. More

5.0
DAPI
Review from L.K.  |  Source: Google  |  Aug 03, 2019

I have been seen at VHP for years. They truly care about the experience of their patients and are continually trying to improve. They are compassionate and I never feel like I am being rushed through an appointment. In addition, with the diversity of providers in their practice, it's easy to find one especially for your health needs. More

5.0
DAPI
Review from M.T.  |  Source: Google  |  Aug 03, 2019

I have been a patient of Dr. Kibel for several years. I have seen other MD’s and PA’s as well. I’ve always felt well taken care of by any of the staff there. I would not hesitate to recommend them for any issues. My only complaint is sometimes it’s very hard to get in to see Dr. Kibel but that just tells me she’s in great demand. Dr. Kibel is thorough and attentive at every appointment. She always gets right back with me via the patient portal. More

5.0
DAPI
Review from M.Z.  |  Source: Google  |  Aug 01, 2019

I love this place, very professional, knowledgeable staff. Love the check in set up , it is so convenient and easy to check in. More

5.0
DAPI
Review from M.B.  |  Source: Google  |  Jul 30, 2019

Village Health Partners at both Spring Creek & Independence location has a wonderful team of doctors, nurses, and the entire staff have always been friendly with every visit my family makes to our appointments. I love the concept if your particular doctor is not available on the day you would like to come in for an appointment, then there are other amazing doctors, and FNP’s available in order to get you in. My husband came in for an appointment this past Friday for himself, and a physical for my 12 year old, then at the last minute my other son was complaining of an ear ache. Janelle Plourde, FNP-C took great care and attention with my family, and my husband was very pleased with her and their visit. We know we have many choices of family doctors to choose from, and we drive by many of them, but we don’t mind driving to Plano. We love Village Health Partners! More

5.0
DAPI
Review from J.M.  |  Source: Google  |  Jul 26, 2019

We LOVE dr. Moon. More

5.0
DAPI
Review from R.D.  |  Source: Google  |  Jul 26, 2019

Thorough, comprehensive, compassionate, and time efficient! Wonderful! More

5.0
DAPI
Review from S.S.  |  Source: Google  |  Jul 26, 2019

They do a great job taking care of their cleints- Staff is nice & friendly - They do follow ups with patient - Their online portal makes communication easy between patients & physician More

5.0
DAPI
Review from C.W.  |  Source: Google  |  Jul 24, 2019

Wonderful staff!! More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Jul 24, 2019

Dr. sheena wS great. The entire staff made my first visit amazing! Thank you More

5.0
DAPI
Review from A.S.  |  Source: Google  |  Jul 24, 2019

Awesome medical office! So professional! Highly recommend! More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Jul 24, 2019

Visit on Tuesday July 23 was very positive...all involved did a very good ... Janelle and her team More

5.0
DAPI
Review from D.M.  |  Source: Google  |  Jul 19, 2019

My experience with Village Health Partners over the last 12 + years has been exceptional. There is a real sense of welcoming and genuine concern from check-in to check-out. Dr. Albracht is very knowledgeable and has a wonderful bedside manner. Highly recommend! More

5.0
DAPI
Review from V.P.  |  Source: Google  |  Jul 19, 2019

Fast and professional service. More

5.0
DAPI
Review from D.A.  |  Source: Google  |  Jul 18, 2019

Shelley and her nurse are an excellent team! More

5.0
DAPI
Review from S.C.  |  Source: Google  |  Jul 18, 2019

All the people i met were upbeat and friendly. First time here and I was welcomed by 3 different people who thanked me for choosing their facility. The wait time was minimal. The NP that examined me was thorough, explained everything and was open to options. She made me feel comfortable to discuss my issues and that made the difference to me to want to come back. Thank you. More

5.0
DAPI
Review from P.V.  |  Source: Google  |  Jul 18, 2019

Dr. Moon is the best general praction Doctor in the metroplex, Period !! Dr. Moon has great knowledge of Diabetes, Better than any diabetes specialist I've ever met. More

5.0
DAPI
Review from J.R.  |  Source: Google  |  Jul 16, 2019

Always good customer service from front office staff. Results are quick and Physicians and ancillary staff are professional and thorough. More

5.0
DAPI
Review from K.M.  |  Source: Google  |  Jul 16, 2019

Staff is gracious and caring and the doctors are the best! More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Jul 16, 2019

Excellent visit. On time, very knowledgable, excellent listening skills, overall perfect experience with Nurse and Doctor! More

5.0
DAPI
Review from R.K.  |  Source: Google  |  Jul 12, 2019

I always receive compassionate care from Dr Garduno and enjoy the fact that he isn't pushy and egotistical about his own knowledge and beliefs. I have nothing but good to say about him and his methods. More

5.0
DAPI
Review from B.K.  |  Source: Google  |  Jul 11, 2019

Excellent doctors who care about the patients. More

5.0
DAPI
Review from J.P.  |  Source: Google  |  Jul 11, 2019

Dr. L. Kibel is absolutely wonderful! She’s so caring and has giving me some of the best advice as a doctor to a patient/friend!! I’ve referred her to another friend and she feels the same way I do. More

5.0
DAPI
Review from R.S.  |  Source: Google  |  Jul 10, 2019

Everyone it’s very helpful and polite, Doctor Garduños nurses are very nice and Doctor Garduño it’s the best Doctor I ever been to. More

5.0
DAPI
Review from M.B.  |  Source: Google  |  Jul 10, 2019

Village Health Partners at both Spring Creek & Independence location has a wonderful team of doctors, nurses, and the entire staff have always been friendly with every visit my family makes to our appointments. I love the concept if your particular doctor is not available on the day you would like to come in for an appointment, then there are other amazing doctors, and FNP’s available in order to get you in. My husband came in for an appointment this past Friday for himself, and a physical for my 12 year old, then at the last minute my other son was complaining of an ear ache. Janelle Plourde, FNP-C took great care and attention with my family, and my husband was very pleased with her and their visit. We know we have many choices of family doctors to choose from, and we drive by many of them, but we don’t mind driving to Plano. We love Village Health Partners! More

5.0
DAPI
Review from C.P.  |  Source: Google  |  Jul 05, 2019

I am so happy to get a second opinion from Dr Kibel , she is so caring and concerned about why the other doctors that should have gotten me well in the first place didn’t correctly prescribed me the correct medication. I was so pleased with my visit and relieved that I am now getting better and feeling better. Dr Kibel is great and knows her patients. I like that the whole staff is welcoming and know what they are doing. I already recommended this facility to my daughter . More

5.0
DAPI
Review from S.H.  |  Source: Google  |  Jul 05, 2019

VHP and Dr. Gothard continue to exceed my expectations as a patient. Keep up the great work. More

5.0
DAPI
Review from D.A.  |  Source: Google  |  Jun 30, 2019

Love Shelley Loomstein!! She is AWESOME and takes the time to truly listen to you and put a great health plan together!!! More

5.0
DAPI
Review from R.O.  |  Source: Google  |  Jun 29, 2019

Weird to review a Dr...anyway, I appreciate Dr. Hewitt's transparency and clear communication on my health. He truly seems to care and the quality of care here is some of the best I have received from a Dr. More

5.0
DAPI
Review from S.C.  |  Source: Google  |  Jun 29, 2019

All the people i met were upbeat and friendly. First time here and I was welcomed by 3 different people who thanked me for choosing their facility. The wait time was minimal. The NP that examined me was thorough, explained everything and was open to options. She made me feel comfortable to discuss my issues and that made the difference to me to want to come back. Thank you. More

5.0
DAPI
Review from A.H.  |  Source: Google  |  Jun 29, 2019

Dr. Moon have been my doctor for the past seventeen years and he treats me like a very good friend as well as being very professional. More

5.0
DAPI
Review from J.M.  |  Source: Google  |  Jun 29, 2019

Lynn Gross is amazin . She takes time to talk to you and really listens. The office is also punctual and it's easy to make an appointment. More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Jun 25, 2019

Always a great experience. Staff is friendly and treats me with care and concern. Highly recommend. More

5.0
DAPI
Review from W.D.  |  Source: Google  |  Jun 24, 2019

Doctor Ennis has been my Doctor for 19 years and he is always responsive to my needs More

5.0
DAPI
Review from P.V.  |  Source: Google  |  Jun 24, 2019

Dr. Moon is the best general praction Doctor in the metroplex, Period !! Dr. Moon has great knowledge of Diabetes, Better than any diabetes specialist I've ever met. More

5.0
DAPI
Review from J.H.  |  Source: Google  |  Jun 24, 2019

I always have a good experience when I go see my doctors. Shelley is awesome and makes me feel comfortable. Shelley and Christina always have a friendly smile and a positive attitude. They make it easier to go see the Dr. when you really would rather not. More

5.0
DAPI
Review from N.T.  |  Source: Google  |  Jun 24, 2019

Easy to make appointment. Doctor was prompt , knowledgeable, and caring. More

5.0
DAPI
Review from K.M.  |  Source: Google  |  Jun 24, 2019

I have been a patient now for 7 years and absolutely love this practice. Always available for sick visits and my primary, Dr. Gothard, is the most attentive and thorough doctor I've ever been to. He always takes time to TALK to me answers all my questions and explains things when I need. I've referred many friend to the practice and they love it also. Highly recommend giving them a try if you're looking for a great Dr.! More

3.0
DAPI
Review from S.B.  |  Source: Google  |  Jun 22, 2019

Great doctor. Not so great staff. It's been since 1pm friday that I've tried to reach him. I've used MYCHART and called and left messages it's now Monday it's a major snow day, school is canceled and Dr. Is " off today," and "would be breaking protocol" if they were to email him as I suggested. This was an obvious screw up with his staff, and someone doesnt want to get in trouble. Well the doctor is in tomorrow, and guess who will be let known, as to the almost 5 days it took for a nurse to get information to him on his patients update, that he saw at the beginning of last week. Needless to say I'm still sick exhausted and upset with the situation. But again Great Doctor More

5.0
DAPI
Review from J.L.  |  Source: Google  |  May 08, 2019

Took my mom here to have a procedure done to here. Very easy to find and the staff were very nice and helpful the entire way. The doctor even offered both of us coffee and water. Was glad to be able to go to this place, I would recommend anyone to be happy they are going here. More

5.0
DAPI
Review from S.“.  |  Source: Google  |  May 08, 2019

Dr. Keith Epich is a great docor. He do really care and twice stopped me taking aggresive medication given by other specialists. I have been under his care for more 15 years. More

5.0
DAPI
Review from S.A.  |  Source: Google  |  May 08, 2019

This office is amazing! The front desk and the check out process is so smooth and speedy call backs from nurses station! Village Health Partners even help speed up with check-in with the fancy kiosks ! My family's care is so important and we feel like VIPs! Best of all blood work, mammograms are all in one building! Also the medical portal online! Followup notes, make apt and so many things I can do without calling! If you're looking for an intimate setting and friendly faces along with great magazines, innovative processes with superb care get to this office! My family has shifted through life's changes every 12-months it seems and the stress has been manageable because of so many resources that fit our individual needs! We trust village health partners and know we're in the best care! More

5.0
DAPI
Review from A.Z.  |  Source: Google  |  May 05, 2019

Lynn Gross is so compassionate, very thorough, and takes the time to explain things in detail. Always on time. I would highly recommend Lynn Gross at Village Health Partners. More

2.0
DAPI
Review from B.H.  |  Source: Google  |  May 05, 2019

My husband and I went to have a yearly exam, he by the doctor he seen, never asked, or checked him for a colon screen. A major killer in men. The doctor I seen, was an such an a hurry, and wanted to push depression medication, because of having fibro, never looked at the sores I had on my hands and inside nose. And blood work for both of us was for cholesterol. Not diabetes, that runs in my family. I don't like rushed doctors, you don't have time to stop listen to your patients, and because of this visit, it's not like I can go to another doctor since I am only allowed 1 yearly woman exam a year. The woman exam I received was exactly what you would give a child, reflexes, temp, and blood pressure, and talking about depression, if I was or was not. I am not. My body is telling me something is wrong, I just couldn't get you to stop and listen, knowing you are rushing me so you can get to your next patient. More

5.0
DAPI
Review from Google User  |  Source: Google  |  May 03, 2019

I love Dr. Kibel! She is compassionate, caring, and truly invests her time and attention towards her patients. I have always been weary of the medical field, but thankful I found Dr. Kibel who has reassured my faith in those in the medical profession. More

5.0
DAPI
Review from D.E.  |  Source: Google  |  May 02, 2019

I had a short appointment on Saturday 3-2-2019 for a followup on bronchitis and cough. Omar Barani was very attentive in listening to my symptoms. He recommendended a second dose of ZPAK, Prednisone inhaler, and cough syrup. As of 3-5-2019 the symptoms have significantly improved by 80%. More

1.0
DAPI
Review from C.B.  |  Source: Google  |  Apr 27, 2019

Terrible customer service and terrible user experience. My initial visit was very awkward and creepy when the male nurse asked "where i wanted the needle". Do i do this for a living? No. I expect you to tell me. You are the professional. They said my bloodwork would be posted in the patient portal but failed to send me a user name or password. After two weeks of waiting I followed the instructions on the portal site to email them to get my user name and password and then they replied just to tell me to call the office. What is the point of emailing then? Why not just post the phone number information on the website?? Then after calling 5 times and only getting the option to leave a voicemail or listen to a robotic voice drone on for eternity they finally called me back with a username and password. Finally! But oops they username and password doesnt work, and when I try to reset my password it says neither my name or username exists in the system. I still do not have access to my bloodwork and I'm strongly considering going back to my old doctor. More

5.0
DAPI
Review from C.D.  |  Source: Google  |  Apr 18, 2019

Every single time I have an appointment at this office it is nothing short of wonderful. Office staff is always friendly, doctors & nurse practitioners are equally as kind and accommodating to my needs. Let's just say, If we end up moving a fair distance away... We will be making the drive back to this office! Thanks as always! -Colin More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Apr 18, 2019

I love this facility. They were able to accommodate me multiple times for next-day appointments when I was sick and needed help. They do blood-work on-site. The facility looks brand new. Never had issues with my insurance being accepted. Useful online portal with access to your results. I've moved to another state and I use this group as my standard when looking for a new medical team. More

1.0
DAPI
Review from R.S.  |  Source: Google  |  Apr 18, 2019

They simply charge too much if you are going thru insurance. How do I know this? Recently my insurance changed such that I pay until my deductible is met. So i checked how much ate there prices 1. They are not open about their prices because they have different prices of same thing for different people and insurances. 2. When they shared the prices: they were low and when I actually got my bill right after the visit, it was completely different price.3. If you don’t have insurance you simply pay less price. They also run multiple tests that are not even needed to make a bigger bill. Insurance is a hoax. The medical hospitals are a hoax and simply nothing more than a business to cut off throat off tgeir pateints. More

1.0
DAPI
Review from E.M.  |  Source: Google  |  Apr 18, 2019

Never notified me of what I had a few days after my visit and getting prescription, when I called back and asked they said they didn't have my visit on history? Are you serious? More

1.0
DAPI
Review from I.  |  Source: Google  |  Apr 18, 2019

They billed me almost $800 dollars ONE YEAR after my service. I had noticed when I went to this doctor that they had a habit of not billing my insurance provider after a visit. I brought this up MULTIPLE times with my doctor and he seemed very confused and finally had me meet with one of their billing managers. They both thanked me for letting them know and assured me they would take care of it and said they were having issues with their billing system due to some upgrade? (Again, told them multiple times after I checked every month to see if they billed it but eventually I just stopped asking about it.) One year later.......a month after I quit my job and no longer have insurance they send a bill demanding $800 dollars for a visit. The same visit I kept pestering them to bill my insurance for. Wow. Really? That's pretty low. I hope you know in Texas you have to send a bill on the first day of the 11th month to get paid. FYI. You can't just say "OOPS WE FORGOT TO CHARGE THIS PERSON LET'S SEND A LETTER TO SEE IF WE CAN STILL GET MONEY". I provided you all the information you needed to submit the claim in a timely matter and I should not be held responsible for their failure to do so. Sounds like a personal problem to me. I'm not going to hound you month after month to charge my insurance company. I'm sorry your systems/workers cannot do their jobs. Ridiculous. More

1.0
DAPI
Review from C.C.  |  Source: Google  |  Apr 18, 2019

Terrible customer service and terrible user experience. My initial visit was very awkward and creepy when the male nurse asked "where i wanted the needle". Do i do this for a living? No. I expect you to tell me. You are the professional. They said my bloodwork would be posted in the patient portal but failed to send me a user name or password. After two weeks of waiting I followed the instructions on the portal site to email them to get my user name and password and then they replied just to tell me to call the office. What is the point of emailing then? Why not just post the phone number information on the website?? Then after calling 5 times and only getting the option to leave a voicemail or listen to a robotic voice drone on for eternity they finally called me back with a username and password. Finally! But oops they username and password doesnt work, and when I try to reset my password it says neither my name or username exists in the system. I still do not have access to my bloodwork and I'm strongly considering going back to my old doctor. More

5.0
DAPI
Review from D.E.  |  Source: Google  |  Mar 27, 2019

I had a short appointment on Saturday 3-2-2019 for a followup on bronchitis and cough. Omar Barani was very attentive in listening to my symptoms. He recommendended a second dose of ZPAK, Prednisone inhaler, and cough syrup. As of 3-5-2019 the symptoms have significantly improved by 80%. More

1.0
DAPI
Review from C.E.  |  Source: Google  |  Mar 23, 2019

Some good doctors and PAs there, but the place has taken a bad turn. I’ve been going there since the late 90s, but after a series of terrible experiences it’s time to move on. Terrible phone systems, poor prescription refill process, poor billing, misinformation from various staff and misdiagnoses by physicians. Back office staff is pitiful (they even say it) and all the organization truly cares about is money...as if they haven’t made enough. Proved this just yesterday. They’ve officially lost me and my family as patients. More

5.0
DAPI
Review from M.H.  |  Source: Google  |  Feb 03, 2019

Fala português, excelente profissional More

5.0
DAPI
Review from M.B.  |  Source: Google  |  Feb 02, 2019

I highly recommend Dr. Hewitt. For me, he solved in one visit what others had misdiagnosed. He listens well and takes the time to explain things to you. He even had his assistant call me twice at home to check up on me. I live 1.5 hours away from his office and it’s worth the drive for me. You will not be disappointed. More

5.0
DAPI
Review from H.S.  |  Source: Google  |  Dec 01, 2018

Dr Fullington is an amazing doctor, helped me so much. Will be seeing him again next time I need someone More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Dec 01, 2018

I love this facility. They were able to accommodate me multiple times for next-day appointments when I was sick and needed help. They do blood-work on-site. The facility looks brand new. Never had issues with my insurance being accepted. Useful online portal with access to your results.I've moved to another state and I use this group as my standard when looking for a new medical team. More

5.0
DAPI
Review from S.A.  |  Source: Google  |  Nov 01, 2018

This office is amazing! The front desk and the check out process is so smooth and speedy call backs from nurses station! Village Health Partners even help speed up with check-in with the fancy kiosks ! My family's care is so important and we feel like VIPs! Best of all blood work, mammograms are all in one building! Also the medical portal online! Followup notes, make apt and so many things I can do without calling! If you're looking for an intimate setting and friendly faces along with great magazines, innovative processes with superb care get to this office! My family has shifted through life's changes every 12-months it seems and the stress has been manageable because of so many resources that fit our individual needs! We trust village health partners and know we're in the best care! More

4.0
DAPI
Review from G.R.  |  Source: Google  |  Oct 22, 2018

I like the staff and the doctors. I'm not fond of their Patient Portal, I think it's needs some done tuning. I have found that some DR's do not respond promptly with lab and other results. I've always had to wait for more than 5 minutes to speak to a live person when calling on phone. More

5.0
DAPI
Review from E.  |  Source: Google  |  Oct 03, 2018

I love Village Health Partners! Both the Legacy and Frisco locations are great. Lisa Price NP and Dr. Kibel are the best! I’m shocked anyone would have anything negative to say about Lisa!! She’s awesome, informative and genuinely kind. They definitely care of their patients. Even if they are booked, if you’re feeling bad, they will work you in and get you taken care of. Both facilities are clean and well kept. Friendly staff and overall care. Never had a billing issue either. Sounds like a lot of these poor reviews are from people who didn’t ask any questions about tests, prescriptions etc. Maybe you should take the initiative to know what’s being done and why. ALSO you can say NO to any diagnostics offered. No one can force tests on you. You can ask for an itemized documentation. I’ve never had any problem. If you have questions or concerns then ASK right then and there! Talk to your insurance company BEFORE your visits. Understand what is covered and what isn’t. Especially with medications. More

5.0
DAPI
Review from K.C.  |  Source: Google  |  Oct 01, 2018

Dr. Ennis is not only a fine man, but a fabulous physician. I travel regularly and they accommodate my ever changing time availability. The entire staff are extremely efficient, informative and very friendly. Village Health Partners came to me by referral from my previous neighbor, friend and family doctor, Dr. Trey Cole in Austin, now at Austin Regional Clinics. I have had nothing but professional and wonderful medical expertise keeping my family in great health. They have the most up to date equipment, treatment options and never a long wait, even with a very busy practice. They are the best in Texas. More

5.0
DAPI
Review from E.  |  Source: Google  |  Sep 01, 2018

I love Village Health Partners! Both the Legacy and Frisco locations are great. Lisa Price NP and Dr. Kibel are the best! I’m shocked anyone would have anything negative to say about Lisa!! She’s awesome, informative and genuinely kind. They definitely care of their patients. Even if they are booked, if you’re feeling bad, they will work you in and get you taken care of. Both facilities are clean and well kept. Friendly staff and overall care. Never had a billing issue either. Sounds like a lot of these poor reviews are from people who didn’t ask any questions about tests, prescriptions etc.Maybe you should take the initiative to know what’s being done and why. ALSO you can say NO to any diagnostics offered. No one can force tests on you. You can ask for an itemized documentation. I’ve never had any problem. If you have questions or concerns then ASK right then and there! Talk to your insurance company BEFORE your visits. Understand what is covered and what isn’t. Especially with medications. More

5.0
DAPI
Review from A.H.  |  Source: Google  |  Aug 01, 2018

Very good and professional More

5.0
DAPI
Review from J.B.  |  Source: Google  |  Aug 01, 2018

Great doctors and staff! More

5.0
DAPI
Review from T.R.  |  Source: Google  |  Aug 01, 2018

My experience at Village Health Partners is grand. I had a lot of fears that dealt with my health due to my parents death. My doctor, Dr. Shada Lester reassured my mind and conducted the proper medical treatment I needed and now I have a heavy load lifted to find out I am healthy. I have no worries and my trust and faith with the clinic is hands on. I thank her so much and the facility also. Thank you and keep up the good work. More

5.0
DAPI
Review from A.L.  |  Source: Google  |  Jul 27, 2018

Great service. Liane Kiebel is the best MD! She's fluent in English and Brazilian Portuguese. More

5.0
DAPI
Review from C.M.  |  Source: Google  |  Jul 20, 2018

Dr. Gothard is very thorough and he knows what he is doing!!!. Very pleasant visit More

5.0
DAPI
Review from A.T.  |  Source: Google  |  Jul 04, 2018

Dr. Gothard is very thorough and he knows what he is doing!!!. Very pleasant visit More

5.0
DAPI
Review from K.C.  |  Source: Google  |  Jul 01, 2018

I’m so grateful to have finally found a home for primary care! Dr. Greg Ennis is a great doctor and he takes time for each appointment. The staff are very friendly and efficient as well and I love how they have added the app and automated checkin so you don’t have to wait in line or even call if you don’t have any questions. I also like that if you need labs or anything extra, it is right down the hall. I would definitely recommend this group and Dr. Ennis to family and friends. More

5.0
DAPI
Review from A.A.  |  Source: Google  |  Jul 01, 2018

I have had good experience with Village Health Partners. The facility has enough resources, doctors are competent and I like the flexibility to ask questions through the patient portal. I get a response right away! More

5.0
DAPI
Review from J.C.  |  Source: Google  |  Jul 01, 2018

I have always had a very positive experience with Dr. Ennis and the office staff. More

5.0
DAPI
Review from L.M.  |  Source: Google  |  Jul 01, 2018

Village Health Partners Legacy is an amazing practice. The fact that they open weekends is a great plus and no matter which doctor you see they have all your records. More

5.0
DAPI
Review from S.H.  |  Source: Google  |  Jul 01, 2018

Awesome facilities. Fantastic doctors, nurse practitioner and staff.Everyone is always so nice and smiling. I have been a patron for 4 to 5 years. And will continue going there forever. Thanks Village Health Partners. More

5.0
DAPI
Review from D.E.  |  Source: Google  |  Jul 01, 2018

My husband and I have been going to Village Health Partners and seeing Dr. Gothard for many years. He is an exceptional doctor, and the whole Village Health organization is well-run and friendly. There is a patient portal where you can view order refills, ask your doctor a question, review your lab results, plus several other items. I recommend Village Health Partners to anyone without reservation. Additionally, I am perplexed at the some of the reviews I have read about the staff, and the billing office in particular. I have not, in all the years I've been going there, had one single issue with billing or staff. More

5.0
DAPI
Review from J.L.  |  Source: Google  |  Jul 01, 2018

Took my mom here to have a procedure done to here. Very easy to find and the staff were very nice and helpful the entire way. The doctor even offered both of us coffee and water. Was glad to be able to go to this place, I would recommend anyone to be happy they are going here. More

5.0
DAPI
Review from P.M.  |  Source: Google  |  Jul 01, 2018

After a few fits and starts with their portal, VHP now has working like it should. It's very easy to schedule and cancel appointments, email your doctor for advice or prescription refills and lookup lab results. Their portal now makes it very convenient for the patient . More

5.0
DAPI
Review from S.R.  |  Source: Google  |  Jul 01, 2018

Dr. Keith Epich is a great docor. He do really care and twice stopped me taking aggresive medication given by other specialists. I have been under his care for more 15 years. More

5.0
DAPI
Review from A.B.  |  Source: Google  |  Jul 01, 2018

I just love the very convenient way of making appointments on line and Legacy's quick response. More

5.0
DAPI
Review from J.A.  |  Source: Google  |  Jul 01, 2018

Easy to get to off Tollway. Great doctors. More

5.0
DAPI
Review from D.B.  |  Source: Google  |  Jul 01, 2018

The whole staff is awesome. More

5.0
DAPI
Review from A.B.  |  Source: Google  |  Jul 01, 2018

Great service. Liane Kiebel is the best MD! She's fluent in English and Brazilian Portuguese. More

5.0
DAPI
Review from W.A.  |  Source: Google  |  Jul 01, 2018

I have been going to VHP for over 2 years with Dr. Hewitt. He is a great doctor and explains everything in a manner that I can understand. I even referred him to one of my co-workers that moved into the area recently. More

5.0
DAPI
Review from C.D.  |  Source: Google  |  Jul 01, 2018

Every single time I have an appointment at this office it is nothing short of wonderful. Office staff is always friendly, doctors & nurse practitioners are equally as kind and accommodating to my needs. Let's just say, If we end up moving a fair distance away... We will be making the drive back to this office! Thanks as always! -Colin More

5.0
DAPI
Review from M.D.  |  Source: Google  |  Jul 01, 2018

Great experience and very courteous and attentive staff while visiting my PCP: Dr. John Wills; very attentive staff also great and prompt service at the Lab. More

5.0
DAPI
Review from V.S.  |  Source: Google  |  Jul 01, 2018

I really like going here. I'm moving to a different part of town, but plan to continue coming here. Their phone system is much improved, as is their wait time. I was feeling really crummy and they got me in right away. The doctors and midlevels are great and so friendly. I saw Lynn Gross (FNP) and she made me feel so welcome and cared for. It really made my day. More

5.0
DAPI
Review from C.P.  |  Source: Google  |  Jul 01, 2018

Have had great experiences w legacy health partners, particularly Dr. Kibel. More

5.0
DAPI
Review from B.P.  |  Source: Google  |  Jul 01, 2018

Dr Albracht is very proactive and keeps me in good health. Services are handled very efficiently, promptly and many within their facility ... a great time saver. More

5.0
DAPI
Review from V.P.  |  Source: Google  |  Jul 01, 2018

Legacy Medical is a professional, but patient friendly facility. They are especially attentive and sensitive to the needs of the patient. Efficiency is their motto, patients do not have to wait unusually long periods to see their primary physician. I am personally very happy with Legacy Medical and recommend them highly!! More

5.0
DAPI
Review from D.C.  |  Source: Google  |  Jul 01, 2018

Dr. Gothard is very thorough and he knows what he is doing!!!. Very pleasant visit More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Jul 01, 2018

Dr. Rovner at North Texas Ob-Gyn Associates is top talent. Dr. Rovner has delivered 8,500 babies in his career (including mine 10 years ago). He knows it all and makes an uncomfortable experience quite bearable. More

4.0
DAPI
Review from L.P.  |  Source: Google  |  Jul 01, 2018

The nurses are very nice and helpful. However, the phone directory makes it very difficult to make an appointment. I’ve dialed the necessary numbers to get a call back and never get a call. Overall if you can get past the phone issues the staff is wonderful. More

4.0
DAPI
Review from M.G.  |  Source: Google  |  Jul 01, 2018

I like the staff and the doctors. I'm not fond of their Patient Portal, I think it's needs some done tuning. I have found that some DR's do not respond promptly with lab and other results. I've always had to wait for more than 5 minutes to speak to a live person when calling on phone. More

4.0
DAPI
Review from I.K.  |  Source: Google  |  Jul 01, 2018

Making an appointment on phone takes forever. We found there were errors in our online profiles after our first visit. On the other hand, in person experience is good, the staff are really nice. There is pharmacy right there if medicine is needed urgently. More

4.0
DAPI
Review from A.K.  |  Source: Google  |  Jul 01, 2018

I am not sure why so many people are giving so less points. I go to visit Dr Madhavi Ampajwal. She is best doctor. She do not just believe in giving the medicine but understands your need. She advised me to work on my diet and exercise. I can see the positive results. Very much happy with her. More

1.0
DAPI
Review from S.D.  |  Source: Google  |  Jun 06, 2018

Very poor service. More

5.0
DAPI
Review from T.H.  |  Source: Google  |  May 05, 2018

Awesome facilities. Fantastic doctors, nurse practitioner and staff.Everyone is always so nice and smiling. I have been a patron for 4 to 5 years. And will continue going there forever. Thanks Village Health Partners. More

5.0
DAPI
Review from C.B.  |  Source: Google  |  May 05, 2018

I've been going here for almost ten years, they are excellent here. More

5.0
DAPI
Review from Google User  |  Source: Google  |  May 03, 2018

Caring nature of Dr. Kibel is exceptional. More

5.0
DAPI
Review from M.D.  |  Source: Google  |  Apr 18, 2018

Great experience and very courteous and attentive staff while visiting my PCP: Dr. John Wills; very attentive staff also great and prompt service at the Lab. More

4.0
DAPI
Review from L.P.  |  Source: Google  |  Apr 18, 2018

The nurses are very nice and helpful. However, the phone directory makes it very difficult to make an appointment. I’ve dialed the necessary numbers to get a call back and never get a call. Overall if you can get past the phone issues the staff is wonderful. More

1.0
DAPI
Review from C.V.  |  Source: Google  |  Apr 18, 2018

The Rudest secretary at the front!! I went to pick up sone samples that my Doctor left me I told her they were the wrongs ones and to ask my Doctor and she refused to help!! She just snapped back at me and said THATS ALL WE HAVE!! It was insulin and she was giving me the same one i have instead of levemir the o e i need...needless to say i was sickened by her attitude and walked away without the proper medication!!! More

1.0
DAPI
Review from S.K.  |  Source: Google  |  Apr 18, 2018

Let me start off by stating I have been a patient here for at least 15+ years. I'm 23 now. If I were to have written this review 10 years ago, my rating would be 5 stars. However, I have watched this office spiral downward over time. I used to be able to come to my appointments 15 minutes early, fill out whatever paperwork necessary, and then be seen right at (or close to) my appointment time. I gave this office three chances before I wrote this review. I understand that doctors run behind, patients like to talk, new medical discoveries happen in the exam rooms. I get it. But when this is a continuous issue not only encountered by myself, but other frustrated patients in your waiting room, clearly there is an issue. Today I had an appointment with Dr. Lester at 9am. I arrived at 8:50. Filled out 4 pages of paperwork. Gave it to the check in girl before 9:00. Then...9:20...9:30...9:40 comes around. I heard two people check in and say "I have an appointment with Dr. Lester" and get taken back before me. Finally, 9:45 I get up and ask the girl how long it will be before I get taken back because it's 45 minutes past my appointment time. She tells me I am "next in line but there are 3 patients already in with Dr. Lester and that I will have to wait for a room." I opted to reschedule for another date. If there were 3 patients before me, I'd probably end up being seen an hour an a half later like my previous 2 visits. I work in the medical industry as well, where we pride ourselves on not inconveniencing our patients because we are in the business of serving them and ensuring they receive 5 star treatment from the minute they walk in the door to the minute they leave. My experience today resembles the quality of service you receive at an emergency room where you have to wait 2 hours for heart palpitations. Absolutely ridiculous. Staff, book your appointments accordingly. Not because you want to triple or quadruple book a doctor at one specific time for a heavy influx of traffic or income. Adding to this, the check in girls should either be paid more or be replaced. How hard is it to smile or be friendly? You are representing your facility and giving off the impression that we are inconveniencing you, when in reality it's the opposite. Also, if you expect us to be on time for our appointments then we expect to be seen at the time we scheduled. Be accountable in the same way you expect your patients to be. I LOVE Dr. Lester, and this review is in no way a rating on her quality of care. The way things are run on the front end need to be revised and restructured because this is not how a doctors office should be run. More

1.0
DAPI
Review from Q.O.  |  Source: Google  |  Apr 18, 2018

Village Health Partners is being managed inefficiently (and perhaps with a level of incompetence). I have been seeing Dr. Madhavi Ampajwala for many years, and have very much enjoyed our doctor/patient relationship. She is great. I have been growing more irritated with the management of VHP for some time, having had to fill out paperwork again twice this year, only to find that they are test driving a new system that required a complete verification of information they already had. I say test drive, since they cannot seem to be able to decide and stabilize their back office processes. Also twice in the last 18 months, they have changed their phone system that resulted in very long waits on the phone. A fresh-out MBA grad could do a better job. My wonderful doctor is fired because of her staff. Very sad. More

1.0
DAPI
Review from P.C.  |  Source: Google  |  Apr 18, 2018

If I can give then negative points than I will happily do that. They are most worst ,unprofessional hospital or employees. I am suffering from 3 month with my bill. I took their no from my insurance.I made an appointment for my husband .when I was taking my appointment they didn't tell us they don't take my insurance even they did't tell when my husband visit (they took his insurance card). after 1 month I got bill and saying we don't take this insurance . they said OK it's our fault that we didn't tell but we will not take your insurance. this visit was free from my insurance now I need to pay $560 .my insurance saying to tell then to make claim they are not doing that too .now I am stuck b/w insurance and hospital . I will never ever ever recommend any body to this hospital. be ware More

1.0
DAPI
Review from D.M.  |  Source: Google  |  Apr 18, 2018

If you have the luxury to spend half a day in a waiting room, then Legacy Medical is for you! I thought the first visit was an exception in terms of waiting time and so gave them the benefit of the doubt for my subsequent medical. This time I got to wait alone in an examination room for just short of an hour before I decided to leave. While this was a change from waiting in the reception area for an hour and a half on my last visit, it was no less frustrating. The only upside is that you can request several appointment times. Which they will then ignore and schedule a totally different time slot. I can't speak to the quality of the doctors as I have only seen one, and that wasn't the one I was scheduled to see initially. My advice would be to avoid at all costs. More

5.0
DAPI
Review from K.R.  |  Source: Google  |  Aug 17, 2017

The staff is kind and caring and you can't beat weekend hours!!! Everything you may need is in the same building!! Dr Kibel is definitely the best and I refer everyone to her :)) More

5.0
DAPI
Review from Google User  |  Source: Google  |  Jul 02, 2017

The staff is kind and caring and you can't beat weekend hours!!! Everything you may need is in the same building!! Dr Kibel is definitely the best and I refer everyone to her :)) More

5.0
DAPI
Review from Google User  |  Source: Google  |  Jul 02, 2017

Dr Lester is great! She cares and is focused on planning a way to a healthier you. Her staff is friendly and efficient. I definitely recommend this team. More

5.0
DAPI
Review from Google User  |  Source: Google  |  Jul 02, 2017

Dr. Gottipolu as well as her M.A were incredible. Extremely friendly, efficient, Dr. Gottipolu was very thorough and I was extremely impressed by her knowledge, ease to explain my lab results and plan of action from there as well as her patience. I highly recommend her! More

5.0
DAPI
Review from Google User  |  Source: Google  |  Jul 02, 2017

Lindsey Osborne is fabulous! Don't allow the rudeness of the women that work the front window discourge you from excellent medical care. More

5.0
DAPI
Review from K.P.  |  Source: Google  |  Jul 01, 2017

The staff is kind and caring and you can't beat weekend hours!!! Everything you may need is in the same building!! Dr Kibel is definitely the best and I refer everyone to her :)) More

5.0
DAPI
Review from N.C.  |  Source: Google  |  Jul 01, 2017

Dr Lester is great! She cares and is focused on planning a way to a healthier you. Her staff is friendly and efficient. I definitely recommend this team. More

5.0
DAPI
Review from A.B.  |  Source: Google  |  Jul 01, 2017

Dr. Gottipolu as well as her M.A were incredible. Extremely friendly, efficient, Dr. Gottipolu was very thorough and I was extremely impressed by her knowledge, ease to explain my lab results and plan of action from there as well as her patience. I highly recommend her! More

5.0
DAPI
Review from C.C.  |  Source: Google  |  Jul 01, 2017

Lindsey Osborne is fabulous! Don't allow the rudeness of the women that work the front window discourge you from excellent medical care. More

5.0
DAPI
Review from O.B.  |  Source: Google  |  Jul 01, 2017

Great customer service. The girls at the front desk are the best! More

4.0
DAPI
Review from A.L.  |  Source: Google  |  Jul 01, 2017

Great staff, great doctors, in building blood work and scans. Helpful with referrals. Only two complaints. 1. Getting them to answer the phone within 4 minutes. 2. Charging you to have access to their website where you can make your own appointments and email your doctor. That is CRAP! More

5.0
DAPI
Review from J.J.  |  Source: Google  |  Jun 08, 2017

I don't really understand where the previous reviewers have been going, because I've been going to VHP for 5 years. I LOVE my doctor: Liane Kibel. Ever since I've been seeing her I've referred 4 other people that say they love her caring and knowledge, how she takes time with the patient and is always quick to respond via the patient portal or by phone personally. The front staff has always been courteous. The medical assistants may not be as friendly as other places, but being in the medical field, I know the amount of work they have. But still haven't encountered one rude person within the staff. One time I had a lapse in my insurance and my bill was way less expensive than I thought it would be. I told my husband maybe we should use cash instead of insurance. I love the place, I will be moving 40 miles away in the fall, but I still plan to continue seeing Dr Kibel. More

5.0
DAPI
Review from R.J.  |  Source: Google  |  Jun 08, 2017

I don't really understand where the previous reviewers have been going, because I've been going to VHP for 5 years. I LOVE my doctor: Liane Kibel. Ever since I've been seeing her I've referred 4 other people that say they love her caring and knowledge, how she takes time with the patient and is always quick to respond via the patient portal or by phone personally. The front staff has always been courteous. The medical assistants may not be as friendly as other places, but being in the medical field, I know the amount of work they have. But still haven't encountered one rude person within the staff. One time I had a lapse in my insurance and my bill was way less expensive than I thought it would be. I told my husband maybe we should use cash instead of insurance. I love the place, I will be moving 40 miles away in the fall, but I still plan to continue seeing Dr Kibel. More

5.0
DAPI
Review from J.W.  |  Source: Google  |  Apr 18, 2017

I have been going to VHP for about 7 years now. I will not go anywhere else. My kids and I used to see Dr. Bailey in Carrollton and her office staff treated us horribly. VHP is always able to fit us in immediately when we are sick. Our Dr is Dr Ennis and he is awesome but when is booked we have opted to go to other doctors or nurse practitioners and have always been accommodated with the absolute best service. Love this place More

5.0
DAPI
Review from K.S.  |  Source: Google  |  Apr 18, 2017

Love the service, nurses, and Dr. Moon. More

5.0
DAPI
Review from S.D.  |  Source: Google  |  Apr 18, 2017

I have been seeing Dr Stephanie Segal for several years and before that, saw her husband. I have always received premium care, genuine concern for my health and prompt attention. I feel very fortunate to have found this group and Dr Stephanie, in particular. There is one woman in the reception area who is outstanding and I always try to check in with her. I cannot rate the other staff members in reception. Just saying they are "terrible" helps nobody. State what was wrong so relatively new organization can improve. More

5.0
DAPI
Review from F.J.  |  Source: Google  |  Apr 18, 2017

I don't really understand where the previous reviewers have been going, because I've been going to VHP for 5 years. I LOVE my doctor: Liane Kibel. Ever since I've been seeing her I've referred 4 other people that say they love her caring and knowledge, how she takes time with the patient and is always quick to respond via the patient portal or by phone personally. The front staff has always been courteous. The medical assistants may not be as friendly as other places, but being in the medical field, I know the amount of work they have. But still haven't encountered one rude person within the staff. One time I had a lapse in my insurance and my bill was way less expensive than I thought it would be. I told my husband maybe we should use cash instead of insurance. I love the place, I will be moving 40 miles away in the fall, but I still plan to continue seeing Dr Kibel. More

5.0
DAPI
Review from D.C.  |  Source: Google  |  Apr 18, 2017

I visited VHP for this first time this week for an annual physical and to get health form signed to attend Boy Scout Camp with my son. It was a great experience and I highly recommend them. Very efficient service and I really liked Dr. McAuliff's bedside manner. More

4.0
DAPI
Review from L.G.  |  Source: Google  |  Apr 18, 2017

Dr Gothard has literally save my life. He has worked with me like no other doctor would to get my health on track. Patient for life! More

2.0
DAPI
Review from G.C.  |  Source: Google  |  Apr 18, 2017

Dr.s at VHP are good, no issues there. The administrative staff is TERRIBLE! Scheduling mess-ups, billing errors, lack of communication and general indifference of those answering the phones make for a terrible customer service experience. Needing to see a Dr. is stressful enough and having to deal with the administrative side of this large practice makes it even more stressful. Consider whether you want to add to your distress by dealing with a "business" that hasn't figured out the basics of bedside manners. More

1.0
DAPI
Review from D.C.  |  Source: Google  |  Apr 18, 2017

Horrible Horrible Horrible!!! Not only does the front office service suck...I have been on hold for 18 minutes SO FAR!!! I will no longer be going to this office. FIND ANOTHER DOCTOR OFFICE!!! More

5.0
DAPI
Review from T.B.  |  Source: Google  |  Apr 03, 2017

I love the proactive care I receive. More

5.0
DAPI
Review from J.W.  |  Source: Google  |  Apr 03, 2017

I have been going to VHP for about 7 years now. I will not go anywhere else. My kids and I used to see Dr. Bailey in Carrollton and her office staff treated us horribly. VHP is always able to fit us in immediately when we are sick. Our Dr is Dr Ennis and he is awesome but when is booked we have opted to go to other doctors or nurse practitioners and have always been accommodated with the absolute best service. Love this place More

2.0
DAPI
Review from G.C.  |  Source: Google  |  Apr 03, 2017

Dr.s at VHP are good, no issues there. The administrative staff is TERRIBLE! Scheduling mess-ups, billing errors, lack of communication and general indifference of those answering the phones make for a terrible customer service experience. Needing to see a Dr. is stressful enough and having to deal with the administrative side of this large practice makes it even more stressful. Consider whether you want to add to your distress by dealing with a "business" that hasn't figured out the basics of bedside manners. More

3.0
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Review from R.C.  |  Source: Google  |  Mar 25, 2017

Dr moon is great , as far as the receptionists and the nurses line!!!! !very rude!!!!!!! They should really work on there communication! !!!! More

5.0
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Review from A.P.  |  Source: Google  |  Mar 22, 2017

Dr. Ampajwala is absolutely the best doctor I know. More

5.0
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Review from D.D.  |  Source: Google  |  Feb 11, 2017

Dr Moon is an excellent physician. He keeps up with the latest medical literature and he educates patients on their conditions. He's also a nice guy and he never rushes through an appointment. More

5.0
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Review from O.B.  |  Source: Google  |  Jan 16, 2017

Great customer service. The girls at the front desk are the best! More

1.0
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Review from R.S.  |  Source: Google  |  Dec 23, 2016

Worst health partners I have ever seen. I had a well visit 2 months back and gone for only those thing which are covered in my insurance as per village health people and you don't have to pay for anything. After 2 months they send me a long bill and now they are saying a lot of things are not covered in your insurance. More

3.0
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Review from J.R.  |  Source: Google  |  Nov 04, 2016

I love Dr. Ennis, he's been my doctor for years. But dealing with getting a call through is a total joke. More

5.0
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Review from A.J.  |  Source: Google  |  Sep 28, 2016

Dr. Garduno runs the most personable and efficient doctor's office I've ever been to. I went for a physical, it was quick and professional, I got a flu shot and a tetanus shot, and was sent down the hall for lab work. He personally called me one day later with the results. Not only did I appreciate that it was him who called - but the turn-around time was incredibly fast. I 100% recommend making Dr. Garduno your doctor. He is absolutely the best. More

3.0
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Review from C.M.  |  Source: Google  |  Sep 21, 2016

I love Dr. Moon and have been his patient since 2001. I have seen Village Health Partners since the beginning. Now it is getting like all other doctor's' offices where it is impossible to get through the front line of people answering the telephone. I have tried for hours today to get a message through and stay on wait. I tried to leave a call back number and after the third time entering my number and hitting the pound sign, it kept telling me to enter my phone number. I know you they are going to lose old and new patients with what has happened to the first impression that patients get when trying to contact their office. A medical business is not like a Verizon office, VHP is a patient care facility. Please put real people on the lines and don't make your patients feel like just a chart number. Also, there are times I would like to speak to my doctor or their assistant without going through my request or question with the business office. I know efficiency is important, but please don't risk your reputation as a top flight practice to telephone and web technology. The web site is another issue in itself. I would not still be a patient at VHP if it was not for Dr. Moon. I know others that feel the same way. More

5.0
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Review from M.H.  |  Source: Google  |  Sep 19, 2016

Been going here for 2+ years, great people. More

5.0
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Review from K.S.  |  Source: Google  |  Jun 30, 2016

Love the service, nurses, and Dr. Moon. More

5.0
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Review from F.J.  |  Source: Google  |  Jun 28, 2016

I don't really understand where the previous reviewers have been going, because I've been going to VHP for 5 years. I LOVE my doctor: Liane Kibel. Ever since I've been seeing her I've referred 4 other people that say they love her caring and knowledge, how she takes time with the patient and is always quick to respond via the patient portal or by phone personally. The front staff has always been courteous. The medical assistants may not be as friendly as other places, but being in the medical field, I know the amount of work they have. But still haven't encountered one rude person within the staff. One time I had a lapse in my insurance and my bill was way less expensive than I thought it would be. I told my husband maybe we should use cash instead of insurance. I love the place, I will be moving 40 miles away in the fall, but I still plan to continue seeing Dr Kibel. More

5.0
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Review from J.W.  |  Source: Google  |  Jun 02, 2016

I have been going to VHP for about 7 years now. I will not go anywhere else. My kids and I used to see Dr. Bailey in Carrollton and her office staff treated us horribly. VHP is always able to fit us in immediately when we are sick. Our Dr is Dr Ennis and he is awesome but when is booked we have opted to go to other doctors or nurse practitioners and have always been accommodated with the absolute best service. Love this place More

5.0
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Review from C.C.  |  Source: Google  |  May 25, 2016

Dr Hewitt is a fantastic doctor! He is compassionate, easy to understand and very bright. I've had some great doctors and some pill pushing know it alls. Doc Hewitt is the model of what I'd hope for in a doctor. I've worked with several other doctors at VHP and been delighted with them all. My wife and I were patients of Dr Chris Crow for over 10 years who is the managing partner of VHP. He has assembled a fantastic group of professionals. Love VHP and Dr Hewitt! More

4.0
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Review from L.G.  |  Source: Google  |  May 07, 2016

Dr Gothard has literally save my life. He has worked with me like no other doctor would to get my health on track. Patient for life! More

3.0
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Review from R.H.  |  Source: Google  |  Mar 03, 2016

Really enjoy Dr. Hewitt and staff.... but if you want to call in for help... forget about it.... Takes FOREVER to get any help with scheduling on the phone.. More

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