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Patient Reviews

Reviews for Plano, TX Family Medicine Doctor Dr. Susan Ponder

The doctors and staff at Village Health Partners in Plano, TX, understand that one of the best tools patients can use to find a doctor is through reviews. Thanks to the many individuals and families we have served throughout the years, we have compiled those reviews here for your benefit. These comments come from past and current patients who had an outstanding experience. We invite you to read what our patients have to say about the doctors of Village Health Partners, helping our communities thrive!

Filter19 Reviews  
5.0
DAPI
Review from V.K.  |  Source: Google  |  Apr 08, 2021

Susan is a wonderful doctor i have ever come across. I would strongly recommend. She takes care of beyond the expectations and give a lot more information. More

5.0
DAPI
Review from W.A.  |  Source: Google  |  Mar 16, 2021

I love Dr.Ponder! She listens to all my concerns and is very friendly and energetic. More

5.0
DAPI
Review from Y.M.  |  Source: Google  |  Jan 09, 2020

Quick check in. Great service! Love Dr. Ponder! More

5.0
DAPI
Review from M.P.  |  Source: Google  |  Dec 13, 2019

Dr. Ponder is a thoughtful and considerate professional. I recommend her highly. More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Nov 28, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful. They made me feel like an old friend. I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued. She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous. She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener. She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too! But I digress, I would recommend her to anyone! Thank you Dr Ponder and staff! More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Oct 03, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful. They made me feel like an old friend. I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued. She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous. She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener. She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too! But I digress, I would recommend her to anyone! Thank you Dr Ponder and staff! More

5.0
DAPI
Review from D.H.  |  Source: Google  |  Sep 22, 2019

Excellent services, and one of the best doctor's in the state of Texas Dr. Susan Ponder! I'm very happy to have picked a great physician that's very knowledgeable and take what she does seriously. More

5.0
DAPI
Review from H.H.  |  Source: Google  |  Sep 22, 2019

Staff were on time, attentive and good listeners. Dr. Ponder was great. More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Jul 11, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful. They made me feel like an old friend. I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued. She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous. She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener. She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too! But I digress, I would recommend her to anyone! Thank you Dr Ponder and staff! More

5.0
DAPI
Review from J.B.  |  Source: Google  |  Jun 06, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful. They made me feel like an old friend. I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued. She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous. She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener. She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too! But I digress, I would recommend her to anyone! Thank you Dr Ponder and staff! More

5.0
DAPI
Review from M.H.  |  Source: Google  |  May 02, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful. They made me feel like an old friend. I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued. She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous. She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener. She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too! But I digress, I would recommend her to anyone! Thank you Dr Ponder and staff! More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Apr 18, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful. They made me feel like an old friend. I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued. She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous. She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener. She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too! But I digress, I would recommend her to anyone! Thank you Dr Ponder and staff! More

5.0
DAPI
Review from C.D.  |  Source: Google  |  Feb 07, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful.They made me feel like an old friend.I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued.She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous.She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener.She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too!But I digress, I would recommend her to anyone!Thank you Dr Ponder and staff! More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Feb 02, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful.They made me feel like an old friend.I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued.She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous.She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener.She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too!But I digress, I would recommend her to anyone!Thank you Dr Ponder and staff! More

5.0
DAPI
Review from A.O.  |  Source: Google  |  Feb 02, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful.They made me feel like an old friend.I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued.She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous.She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener.She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too!But I digress, I would recommend her to anyone!Thank you Dr Ponder and staff! More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Jan 24, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful.They made me feel like an old friend.I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued.She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous.She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener.She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too!But I digress, I would recommend her to anyone!Thank you Dr Ponder and staff! More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Jan 23, 2019

I was very impressed. The place is fairly busy, but I think there are several doctors in that office. That said, every staff member I talked to was super kind, friendly and helpful.They made me feel like an old friend.I was a new patient that day and when I was called back, the nurse ( I assume nurse ) made me feel important and valued.She listened, cared and took the time to make me feel comfortable, when I was clearly a little nervous.She even explained that Dr Ponder likes to take her time with new patients. Which I really appreciate. Dr Ponder came in, was a true professional, incredibly friendly, a fantastic listener.She treated me, and even offered really helpful advice as I was struggling with an issue with my Insurance company. Her advice, being the first helpful advice I have gotten about the situation too!But I digress, I would recommend her to anyone!Thank you Dr Ponder and staff! More

5.0
DAPI
Review from J.D.  |  Source: Google  |  Jul 02, 2018

Dr. Ponder is an amazing doctor. She's very attentive and will leave no stone unturned. More

5.0
DAPI
Review from J.  |  Source: Google  |  Mar 13, 2018

Dr. Ponder is an amazing doctor. She's very attentive and will leave no stone unturned. More

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